Manager, Business Development & Support

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

• Achieve targeted segment's Business Banking Deposit, Credit and Treasury Management targets through proactive portfolio management, COI development, colleague partnerships, and digital sales channel (Phone/Web) volume. Have a strong proficiency in credit and treasury management solutions.
• Provide sales and support for in-market Relationships Managers by engaging in activities related to client onboarding, account openings, loan submissions, document collection, client outreach, servicing, and ongoing maintenance within your assigned team.
• Utilize research and problem-solving skills to identify, analyze and resolve client issues promptly; maintain system to track responses to inquiries and ensure follow-up action is completed.
• Identifying and referring cross-sell opportunities to the appropriate colleague.
• Ensure compliance with all regulations, policies, and procedures.

EXPERIENCE

• For this position, you must have at least 5 years of experience in the Banking Industry with a background in relationship management.
• 2+ years of Business Banking/Commercial credit & treasury management experience
• 3+ years Customer Service experience via telephone or in person with an emphasis in problem resolution
• Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required.
• Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
• Strong probing, communication, analytical, problem solving and decision-making skills to effectively uncover and resolve complex client issues.
• Knowledge of banking regulations, lending policies, procedures and techniques
• Effective time management and prioritizing skills
• Proficient with Outlook, Word, Excel, and PowerPoint

The estimated salary range for this position is $38.00 HR to $42.00 HR. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-RS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.