Manager, Compliance Marketing

Description Position at SoFi Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.Join us to invest in yourself, your career, and the financial world. The role: The Compliance Manager – Communications with the Public will lead a team of five Compliance professionals and will focus on marketing and advertising compliance across SoFi’s diverse product suite and will be responsible for providing compliance expertise and partner support to SoFi’s Marketing, Business Development, Product, and Engineering Departments, as well as Compliance and Legal colleagues. In a manner supportive of SoFi’s culture of cross-functional collaboration, the Compliance Manager will lead the team to review and approve communications with the public prior to distribution, while ensuring regulatory adherence and managing to tight deadlines. The ideal candidate will have strong leadership and management experience, strong knowledge of banking regulatory requirements that apply to advertising and marketing. This includes, but is not limited to, Regulation B, Regulation Z, UDAAP, CAN-SPAM, RNDIP, and Fair Lending. This role will be the primary liaison between Marketing and other key business and functional partners with regard to communications with the public. What you’ll do: • Lead a team of five compliance professionals as they review and approve communications with the public for compliance with all federal and state regulations, ensuring quality and consistency within the team • Oversee daily operations to ensure efficiency, productivity, and quality standards are met • Lead, motivate, and develop team members through coaching, performance reviews, and ongoing support while driving a positive, inclusive, and high-performing team culture • Review marketing assets submitted by the Marketing team, occasionally after hours for priority matters • Provide day-to-day marketing compliance support to various business units and act as the key point-of-contact between Compliance and the Marketing organization for escalations • Own and drive the research of regulatory risks, document analysis, and communicate recommended or required action to the impacted business teams • Track marketing claims and maintain associated disclosures and substantiation • Drive the development and maintenance of SoFi’s policies, procedures, and regulatory compliance training material with respect to marketing compliance • Monitor changes in applicable laws, regulations, and industry standards • Management of improvement initiatives from a structural, functional, and organizational change management perspective • Assist with audit and regulatory exam responses related to the marketing review process What you’ll need: • 6+ years of relevant work experience in the Consumer Finance compliance industry with 3+ years experience managing a team. • Degree from an accredited university • Track record of building strong cross-functional relationships with outstanding stakeholder management skills • Proven experience in coaching, performance management, and team member development • FINRA Series 7 and 24 licenses preferred • Strong collaboration skills and demonstrated ability to influence, in some cases without direct authority • Experience with content management systems and workflow tools • Excellent oral and written communication skills; must be able to effectively articulate regulatory risks and proposed mitigation • Ability to work in a fast-paced, changing environment • Ability to analyze and interpret rules, regulations, and policies • Superior organization skills and attention to detail • Strong problem-solving and research abilities • Outstanding ability to develop and foster cross-functional relationships with key stakeholders • Experience with Google Suite, particularly with Sheets and dashboarding Nice to have: • Working understanding of general banking regulations, with special focus on lending requirements • Knowledge of FINRA and SEC regulations relating to marketing compliance • Experience in compliance monitoring, oversight, or assurance programs Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit ourBenefits at SoFipage! Pay range: $108,800.00 - $204,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or [email protected] to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.