Manager, Corporate Communications

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Corporate Communications team in India and South Asia (INSA) is a strategic, high performing function with its primary role to advance and protect Visa’s reputation and drive growth in the markets we serve. The team reports to the Head of Corporate Communications, INSA, and further into Visa’s Asia Pacific and Global Corporate Communications function, that oversees all corporate communications at Visa Inc. including media relations, public affairs, employee communications, crisis and issues management.

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The INSA Communications team is based out of Visa’s Corporate India office at Mumbai, India, with the responsibility to create and deliver communication programs to drive business growth and enhance Visa’s reputation across India and South Asia (INSA) markets, serving the cluster of markets comprising India, Sri Lanka, Bangladesh, Nepal, the Maldives and Bhutan.

What a Manager Communication does at Visa:

This is an exciting role that enables you to make a mark and grow your career, both horizontally and vertically, at one of the best, most trusted brands in the world, supported by a team of leaders and experts in the field of Communications. The role is based in Mumbai and reports to the Head of Corporate Communications – INSA.

We seek a high-performing candidate, skilled at communications and with a keen interest in the dynamic and complex digital payments and financial services industry. Agility and thinking creatively are a must to excel in this role. The role may require you to travel from to time, based on business needs.

The ideal candidate will be responsible for:

• Working in the Communications function to develop communication strategies to support Visa’s business objectives in line with Visa’s values.
• Driving end-to-end campaign delivery, execution of communication plans.
• Content development across multiple forms of media (such as fact sheets, press releases, white papers, research reports, digital and social media, videos, etc).
• Employee communications supporting Visa’s GCC at Bengaluru as well as, at Mumbai, as appropriate, with the purpose of delivering leadership messages to sustain Visa’s high trust and growth environment.
• Engaging with diverse stakeholders through cross-functional collaboration including employees, partners, media and agencies, as required, to support employee communications needs of Visa’s GCC and supporting teams on Communications guidelines and protocols.
• Creating opportunities for leaders to create a positive profile in social media and industry platforms, and ensuring spokespeople are briefed to deliver key messages.
• Sustaining CSR and social-impact programs and Volunteering @Visa efforts to strengthen Visa’s inclusive impact and reputation among internal and external stakeholders.
• Reinforcing Visa as a Great Place to Work.

About Visa

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. We are an equal opportunity employes and encourage everyone to bring their authentic selves to work and challenge the “done thing”. Working here gives you an opportunity to impact the world, invest in your career growth, in an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Qualifications

What you will need:

• A Bachelor’s degree in Communications, PR, Business or Management. Master’s in Business or Communications is not mandatory but preferable.
• 5 - 8 years of Communications experience at an in-house client or agency
• Knowledge of payments ecosystem and expertise in delivering communication projects and managing media and announcements end-to-end
• Excellent verbal communication, including interpersonal, writing, editing and presentation skills
• Creative, curious, agile and a proactive growth mindset with a bias for action and adaptability
• Passionate about technology, financial services, banking and/or retail industries

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.