Manager, Digital Product Success, Amazon Analytics

L'Oréal New York City, NY

Company

L'Oréal

Location

New York City, NY

Type

Full Time

Job Description

Job Title: Product Quality& Success Manager, Amazon Analytics Accelerator

Department: CorporateDigital Marketing Office

Location: New York, NY

Reports into: Senior Manager - Amazon AdvancedAnalytics

Who We Are:

For more thana century, L'Oreal has devoted its energy, innovation, and scientificexcellence solely to one business: Beauty. Our goal is to offer each and everyperson around the world the best of beauty in terms of quality, efficacy,safety, sincerity and responsibility to satisfy all beauty needs and desires intheir infinite diversity.

CDMO: TheCorporate Digital and Marketing Office mission is to put the consumer at theheart of L'Oreal's business and drive digital innovation. As a force forL'Oreal's innovation, CDMO delivers the best consumer experiences, drives newmarketing models, and spearheads new digital capabilities to futureproof thegroup's business.

What You WillDo:

L'Oreal USA is looking for a passionate, bright, andenergetic digital candidate to join the Amazon AnalyticsAccelerator team, to evolve the quality assurance process and ensure successfuladoption of enterprise analytics and tech capabilities to support rapidgrowth. Amazon Tech Accelerator is anadvanced analytics capability that L'Oreal has built to drive ecommerce growthand future proof our business. Launchedin 2020, The tool combines 50M+ data points to measure all the eCommerce inputsof our retail partners to bring insights to action and drive executionalexcellence.

This role will be responsible for partnering with ourteam of engineers and analytic experts to ensure accuracy and stability of our best-in-classamazon performance measurement and visualization tools. The ideal candidate will have a background ina quantitative field, backed by an experience in working with large, automateddata sets and refining them into digestible outputs to answer the question "arewe doing it right?". Should be scrappy, focused on results, a self-starter, andhave demonstrated success in identifying product bugs/discrepancies and curatinglong term solutions. Role will be multi-faceted managing data from various sourcesin Operations, Sales, advertising, and finance, partnering with relativestakeholder to overcome challenges. The candidate should also have strongcommunication and project management skills, enabling them to work with keybusiness stakeholders to understand data challenges and see-through solutions.

  • Responsible for planning, implementation, and monitoringof the quality assurance test cases.
  • Own user wide communication around all API/Source'supdates and outages ongoing.
  • Become afunctional expert on how API/ Data Source's work and improve synchronization consistencyand flow to dashboards.
  • Daily/Weekly monitoring of performance of products
  • ExploratoryAnalysis on how to curate a more efficient data model & catalog accuracy
  • Partnerwith Analytic teams within each division to push the boundaries of how we can extractinsights that will drive performance on Amazon.
  • Developingand tracking test metrics and maintaining the quality of products
  • Working closelywith the product team on the design and development of new features
  • Creatingand maintaining documentation and tutorials
  • Implementingnew processes and creating new tools to automate testing
  • Identifyblue sky opportunities to support the strategic needs and day to day of runningAmazon via new capabilities, automation, third party vendors, and otherinitiatives then build business case for exploration and execution.
  • Design scripts, test plans and procedures for new piecesof software and work out any bugs with the development team before it is putinto full production
  • Detect any bugs or defects throughout the developmentprocess, recording what went wrong and how it was circumvented
  • Review end user problems or complaints, making any issuesthat are experienced by numerous customers a priority
  • Work as part of a team to develop new testing tools tomake the troubleshooting process more efficient

What We AreLooking For:

  • Educational background in a quantitative field such asMathematics, Statistics, Business Analytics, Economics, Finance.
  • 3+ years of industry experience in data analysis. Provenanalytical and quantitative skills and an ability to use hard data and metricsto back up assumptions and develop business cases.
  • Experience with Amazon advertising data and MarketingCloud a plus.
  • Experience working with data visualization tools andcreating data visualization concepts. (Excel, Tableau, Microsoft Power Bi,Looker or similar)
  • Ability to write SQL and manipulating large data sets ina database is a plus.
  • Proven problem-solving skills, project management skills,and the ability to deal with ambiguity. Excited to learn new technologies andanalytical methodologies relating to business intelligence and data analysis
  • Proactive and results oriented thinker who would flourishin an entrepreneurial environment where new ideas are championed.
  • Excellent communication (verbal and written) andinterpersonal skills and an ability to effectively communicate with bothbusiness and technical teams.

What'sIn It For You:

  • Salary Range: 98,200 -$137,500
  • CompetitiveBenefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • HybridWork Policy (3 Days in Office, 2 Days Work from Home) [*please keep only ifapplicable*]
  • FlexibleTime Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, VolunteerTime, Summer Fridays & More!)
  • Accessto Company Perks (VIP Access to L'Oreal's Internal Shop for DiscountedProducts, Monthly Mobile Allowance)
  • Learning& Development Opportunities (Unlimited Access to E-learnings, Lunch &Learn Sessions, Mentorship Programs, & More!)
  • EmployeeResource Groups (Think Tanks and Innovation Squads)
  • Accessto Mental Health & Wellness Programs

Don'tmeet every single requirement? At L'Oreal, we are dedicated tobuilding a diverse, inclusive, and innovative workplace. If you're excited about this role butyour past experience doesn'talign perfectly with the qualifications listed in the job description, weencourage you to apply anyways! You may just be the right candidate for this orother roles!

We arean Equal Opportunity Employer and take pride in a diverse environment.We would love to find out more about you as a candidate and do not discriminatein recruitment, hiring, training, promotion, or other employment practices forreasons of race, color, religion, gender, sexual orientation, national origin,age, marital or veteran status, medical condition or disability, or any otherlegally protected status.

If youare a qualified individual with a disability or a disabled veteran, you mayrequest a reasonable accommodation if you are unable or limited in your abilityto access job openings or apply for a job on this site as a result of yourdisability. You can request reasonable accommodations by contacting[email protected] If you need assistance toaccommodate a disability, you may request an accommodation at any time.

OurSafe Together Plan:Your safety is our highest priority. We will proceed with caution and adhere toenhanced protection standards to ensure our sites are safe for all employees.We must all operate with the shared responsibility for each other's health& safety in mind.

Date Posted

06/17/2023

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