Manager of Culinary Services

Job Title: Manager of Culinary Services Classification:Exempt, Full-Time Salary:$60,000/year + Profit Sharing & Benefits Reports To:Executive Director, Food Service Team Position Summary The Manager of Culinary Services is a key leadership role responsible for overseeing all aspects of the BGCNF Culinary Program, including catering operations, event management, culinary instruction, and strategic growth. This position leads marketing efforts to increase visibility of the Dining Hall and works to develop innovative ways to grow partnerships and revenue. The Manager ensures exceptional culinary experiences, while upholding the standards and mission of the Boys & Girls Clubs of Northeast Florida (BGCNF). Key Responsibilities Leadership & Program Oversight • Lead and promote the BGCNF Culinary Program to increase visibility and utilization across Jacksonville. • Develop and implement marketing strategies to attract business from local organizations, community groups, and individuals. • Build and maintain relationships with current and prospective culinary clients. Administrative & Financial Management • Ensure timely and accurate submission of monthly documentation required by the Kids Hope Alliance (KHA). • Manage all aspects of post-event billing, including receipt collection and accurate reporting to BGCNF’s finance team. • Track event revenues, food costs, and profitability to meet program financial goals. Event Planning & Execution • Coordinate and execute events, including client consultations, site tours, quotes, bookings, and event staffing. • Ensure BGCNF staff presence for each event to open and close the venue. • Flexibility to work evenings, weekends, and holidays, depending on event scheduling. Catering & Culinary Operations • Collaborate with the Chef to develop seasonal catering menus and pricing strategies. • Support food preparation, plating, and service for events as needed to maintain quality standards. • Oversee quality, efficiency, and presentation standards in all culinary operations. Instruction & Grant Management • Supervise the Culinary Instructor to ensure attendance and program milestones are met for all grant-funded classes. • Maintain training outlines and metrics to remain in compliance with funding requirements. • Hold Chef and instructional team accountable for achieving performance benchmarks and class outcomes. Team Development & Performance • Set and monitor employee goals on a monthly, quarterly, and annual basis. • Provide performance coaching and conduct regular reviews to ensure ongoing professional growth. • Foster a collaborative, high-performing, and mission-aligned team culture. Qualifications • Formal culinary training and professional kitchen experience. • At least 3 years of experience in culinary arts, hospitality, or event management. • Demonstrated success in managing both small- and large-scale events. • Management and supervisory experience required. • Experience in culinary instruction is a plus. Required Skills • Proficiency in Microsoft Excel, Word, and basic web design (for managing Dining Hall web presence). • Strong marketing and business development skills with a creative, entrepreneurial mindset. • Excellent time management, organization, and prioritization abilities. • Strong interpersonal and communication skills; able to work effectively with a diverse range of clients and team members. • Ability to lead, motivate, and supervise kitchen and event staff. • Understanding of grant reporting and performance-based program oversight. Environmental and Working Conditions • Work is performed in various environments including a commercial kitchen, office, classroom, and other BGCNF locations. • The kitchen environment involves moderate to high noise levels and fast-paced activity. • Must be able and willing to work a flexible schedule, including weekdays, evenings, weekends, and holidays, depending on business and event needs. Physical and Mental Requirements • Ability to stand for long periods, up to 8 hours per shift. • Ability to lift up to 50 lbs. regularly. • Frequent movement required, including bending, reaching, squatting, and climbing stairs. • Must be able to walk between buildings and remain physically active throughout the day. • Must be able to hear normal conversation levels and provide clear verbal instructions. • Requires sustained energy and a high degree of emotional intelligence to manage team and client interactions effectively. Additional Requirements • Must pass a Level II background check and drug screening. • Valid driver’s license and proof of insurance required. Boys & Girls Clubs of Northeast Florida is an Equal Employment Opportunity Employer and Drug-Free Workplace. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.