Manager of Technology/Technology Associate

Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

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Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits.

Deliver powerful results 

To achieve our vision, we are searching for a Manager of Technology or Technology Associate with a Bachelor's Degree and at least 3-5 years of experience in operations, consulting, and/or technology who is fueled by a passion for team success and continual improvement. Our ideal candidate has a creative, problem-solving mindset, disciplined focus on scalable processes, deep experience in IT operations, and interest in education.

Responsibilities:

• Strategic Planning: Execute against Zeta’s organization-wide technology strategy and drive toward achieving its organizational goals
• Systems Development: Design and implement technology systems used by school teams and the Network to utilize, track, and maintain IT assets
• Infrastructure and Network Management: Ensure reliable operation of IT infrastructure, including network internet services, security systems, data storage, and backup systems
• Hardware and Software Management: Oversee the systems for deploying, maintaining and upgrading all technology hardware. Manage users and evaluate efficacy of key software platforms deployed within the organization (e.g. Google Suite, Zoom, Asana, Clever, etc.)
• Budgeting and Procurement: Manage technology budget and execute procurement processes, ensuring cost-effectiveness and alignment with strategic goals
• Security and Compliance: Implement and monitor cybersecurity protocols to protect data and ensure compliance with relevant laws and policies, such as FERPA
• Evaluation and Reporting: Regularly evaluate the effectiveness of technology systems and report on performance to leadership 
• Technical Support: Oversee support technicians and ensure provision of wow service to staff, students, and families for incoming queries and issues related to computer systems, software, and hardware
•  Professional Development: Support professional development and training on new technologies and systems to school based and Network staff
• Vendor Management: Work with hardware, software, platform, and other related vendors to support IT assets and resources
• Wear multiple hats as a part of a lean startup-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Join our purpose-driven community 

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for immediate openings and onboarding on a rolling basis. The salary range for this position is between $64,500 and $90,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales. At the Manager level, this position is eligible to receive an annual discretionary, merit-based performance bonus.

How does Zeta invest in you? 

We offer great benefits: 

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings 
• Competitive compensation

We provide awesome perks: 

• MacBook Air 
• Zeta swag
• Specified monthly reimbursement for use of mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• NYC’s finest sweet treats 
• Team outings 

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates 
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).