Job Description
Marketing & Social Media Manager Job Description
Location: 9888 Waples St, San Diego, CA 92121[in-person]
Work Schedule: 40-45 hours per week
Job Overview:We are looking for an independent and strategic Marketing & Social Media Manager. This person will oversee the marketing strategy for Behind the Scenes Catering & Events, Village Vino, Blue Wave Bistro, and Destiny Coast. The Marketing & Social Media Manager will also evaluate and develop a marketing strategy based on business needs and corporate strategy to promote the Behind the Scenes services and enhance brand visibility.
Branding:
Maintain and manage consistent corporate image throughout all marketing promotions and promotional materials and product lines, both online and offline.
Digital Marketing:
• Manage website content for Behind the Scenes Catering & Events and all other related entities.
• Work with company leadership to develop branding and marketing strategies for any new business ventures.
• Develop and implement digital marketing strategies aligned with overall business goals.
• Understand SEO and SEM strategies to improve online visibility, drive traffic, and optimize campaigns.
Social Media Marketing:
• Manage social media accounts for Behind the Scenes Catering & Events, Village Vino, Destiny Coast, Blue Wave Bistro, and any new business’ that may be added.
• Demonstrate a deep understanding of Instagram, Facebook, TikTok, LinkedIn, and Pinterest, including platform-specific best practices, audience behavior, and content optimization strategies.
• Collaborate with cross functional teams to create content that will enhance brand visibility and awareness.
• Engage with influencers, media, and social media followers across all brands—Behind the Scenes Catering & Events, Village Vino, Destiny Coast, Blue Wave Bistros, and any future businesses added to the portfolio
• Create, edit, schedule, and optimize content across social media platforms to engage with current and or new potential clients and respond to inquiries.
Content Creation:
• Attend events and work with Event Management to create and source digital content that can be used across marketing platforms.
• Capture high-quality content including event photography, styled food and beverage images, and video footage across all brands.
• Edit photo and video content to align with brand standards and campaign needs, ensuring polished and engaging visuals.
• Follow BTS content SOPs to organize, manage, and store image and video assets for efficient use across platforms.
• Create a consistent visual library by capturing behind-the-scenes moments, on-site activations, and styled shots for ongoing content needs.
• Manage the full content creation process—from pre-planning shot lists to editing and final delivery—ensuring all assets meet BTS brand guidelines.
Sales and Event Support:
• Work closely with Director of Sales to develop quarterly sales strategies that align with overall business objectives.
• This consists of strategic approach to marketing initiatives, lead generation, and customer engagement to drive sales growth.
• As well as working with the Sales Team to enhance client engagement and communication to ensure personalized, individual outreach for top clients and consistent communication for less engaged clients.
• Design and source packaging for gifting or promotional offerings, design and print materials to support
• Sales Team (business cards, thank you cards, letterhead, etc.)
• Support marketing needs for seasonal, holiday and monthly offerings as agreed with Executive Team.
• Design and source signage for events and Major Projects as needed by management.
Marketing Research:
• Conduct in-depth analysis of industry trends, emerging technologies, and competitive landscapes to identify opportunities for growth that could impact companies marketing strategies.
• Survey existing clients as needed to understand their relationship with the brand, needs, and outlook.
• Develop strategies to grow a new client base at all BTS Hospitality businesses.
PR/Media:
• Work with Director of Sales to build relationships with news and media outlets and establish Behind the Scenes Hospitality Business as a source of information on events and hospitality in the region.
• Work with Finance and HR to develop strategies to improve internal PR through channels of communication and seamless onboarding experience.
Website Maintenance & Management:
• Maintain and update website content for all brands to ensure alignment with current offerings, seasonal campaigns, and brand standards.
• Ensure consistency in visual branding, tone, and messaging across all brand websites—Behind the Scenes, Village Vino, Destiny Coast, Blue Wave Bistro, and future concepts.
• Regularly audit websites to update menus, event offerings, team changes, and imagery in line with brand guidelines.
• Collaborate with internal teams to ensure all website updates support marketing initiatives and reflect current business priorities.
• Troubleshoot and resolve basic website issues.
Reports:
• Create analytics reports for Executive Team upon request, looking into quarterly and monthly business impact, as well as trends.
Skills Required:
• Strong interpersonal oral and written skills.
• Strong knowledge of job duties and functions.
• Ability to adapt to changing demands.
• Ability to prioritize workflow resulting in efficient and accurate results.
• Self-Starter, ability to take a project from inception to completion.
• Proven sales ability from inquiry to final sales/client commitment.
• Brand-Aligned Content Production (Photo & Video)
• Visual Storytelling
• Photo & Video Editing (Adobe Suite, Canva, etc.)
• Shot List Planning & Execution
Special Projects:
Employee from time to time may be asked to work or assist on Special Large-Scale projects (i.e., Miramar Airshow, Jewel Ball, 3 Day Walk) which may include:
• Administrative tasks
• Client service tasks
• On site event management
• Or other associated duties associated with the project.