Marketing Support Specialist

Now is the best time to join Johnstone Supply.As a member of theMarketingTeam, theMarketing Support Specialistis responsible for providing assistance in the marketing arena to ensure the objectives of the marketing, assortment, pricing, sales, and training plans are met through updates and maintenance of customer contracts, assisting in the creation of promotions, data management, scheduling of marketing events and through appropriate branch and customer communications. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service.Johnstone is growing, and so can you. Johnstone Supply is More Than a Supply House. By joining our team, you become part of a company with an established reputation of having a knowledgeable staff, unmatched customer service, efficiency-boosting technology offerings, widespread inventory, and valuable training opportunities. You will join an employee family that believes in working as a team to accomplish company goals as well as facilitating the professional growth of individual team members. Position responsibilities: • Responsible for assigned areas including but not limited to e-commerce, technology, programs and promotions, event coordination, training promotion and support, internal and external communications, digital marketing, and merchandising. • Coordinates promotional product needs with Category and Product Managers, Inventory Management and Purchasing Groups. Works closely with subject matter experts across the company to support marketing, sales, and promotional needs. • Assists in the creation of promotional pieces in a variety of formats in support of marketing programs consistent with company sales, marketing, and other initiatives. • Assists in the development of the Social Media strategy and maintains Social Media content. • Manages intranet application, design, and maintenance. Ensures content is updated and works with assigned department personnel to facilitate and administer intranet and other company communication platforms. • Tracks all promotions on Marketing calendar and tracks and supports all Marketing communications. • Assists in website design and updates, providing and curating content as assigned. • Creates or assists in creation of video content to support promotions, training, etc. • Updates Digital Marketing Content for Branches through supported mediums and platforms. • Organizes promotional events as assigned such as Training and Counter Days. • Organizes, coordinates, and supports all facets of event planning including Open Houses, Dealer Conferences, and meetings. • Designs, updates, and distributes Weekly Wire and Content and other Marketing related messaging. • Plans, designs, distributes, and manages eBlast, Constant Contact Emails, and other external communications. • Renders SEO reviews. • Serves as liaison for assigned platforms such as ZOHO CRM Marketing Campaigns, calendars, and content. • Greets and assists visitors and executive staff as needed. • Performs other duties as assigned for the smooth and efficient operation of the company. Position requirements: • A High School Diploma or GED is required; bachelor’s degree in marketing, business administration or sales is preferred. • Three to five years’ experience in marketing administration, graphic arts, and/or marketing communications. Minimum of three years working in marketing related field required in absence of college degree. • Requires proficiency with PC applications including the full suite of products within the Microsoft Office Suite of Products, and/or Graphic Arts software with expert knowledge in spreadsheet building / maintenance and data base maintenance. • Very high detail orientation is required with the ability to multi-task. • Solid interpersonal skills with ability to communicate proficiently in English in both written and verbal formats. • Excellent phone manners with the ability to discuss pricing and marketing issues with internal and external contacts is essential to success in this role. • A heightened sense of teamwork, a solid work ethic, and the ability to work under pressure is also required. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: • Safety:Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. • Customer Focused:Take the perspective of those we serve, anticipate their needs, and responding quickly. • One Team:We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. • Own It:Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. • Innovate:Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests • Holiday pay – we recognize and pay our employees for 7.5 holidays per year • Employer subsidized medical, dental, and vision plans. • Employer paid life insurance and long-term disability • Voluntary short-term disability, accident and critical illness insurance • 24/7 Access to virtual care/telehealth options, and Parental Time Off • Flexible spending accounts (FSA) • $100 wellness reward for completing annual health check-up • Employee Assistance Program (EAP) for you, and your family • Coverage for chiropractic, acupuncture, and message therapy services • Tuition reimbursement, up to $5,250 per year • Employee referral bonus program – earn up to $4,000 per year • Employee service milestone recognition program • Employee discounts on products & retail discounts • Variety of incentive plans for employees • Bi-weekly pay days on every other Friday • Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.