Master Data Analyst

Job Summary Under general direction, is responsible for providing master data maintenance. Provides technical expertise and support of technology systems upgrades, enhancements and replacements regarding master data. Working conditions are inside an office environment. Exercises functional and technical supervision over assigned staff. Work Location City Tower - 100 W Houston Street, TX 78205 Work Schedule 7:45 AM - 4:30 PM Monday - Friday Essential Job Functions • Enters, validates, uploads, and maintains master data elements across business functions. Ensures data quality and integrity. Coordinates with the user community to ensure correctness and completeness of data contained in requests. • Assists the project lead with the overall data management strategy of data maintenance, cleansing, and quality control. • Ensures that the organization complies with the established data governance rules, policies and procedures. • Provides support, guidance and informal training for end-users. • Monitors and analyzes master data files for continuous improvements, cleanliness and integrity. • Monitors and performs root-cause analysis regarding data and system integration problems. • Recommends and implements corrective action. Monitors ongoing issues and escalates as needed. Follows-up with customers to ensure satisfactory resolution. • Develops processes, procedures, and documentation relating to the creation and maintenance of master data including user guides and on-line tools. • Prepares and maintains any logs, records, documentation, and trouble tickets. • Prepares detailed reports and presentations. Develops standard and ad-hoc reports related to master data. • Participates in analysis, validation, and testing relating to system enhancements and upgrades. • Acts as a resource for and liaison to COSA departments as well as external contacts such as businesses and agencies. • Performs related duties and fulfills responsibilities as required. Job Requirements • Bachelor's Degree from an accredited college or university. • One (1) year experience working in an Enterprise Resource Planning (ERP) environment such as SAP or related experience.Applicant Information • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities • Knowledge of IT processes, such as configuration management, change management, and service desk management. • Knowledge of financial and purchasing systems such as SAP and ERP systems. • Knowledge of business-related processes, particularly in the SAP ERP and SAP SRM environment. • Knowledge of complex database applications and queries. • Ability to operate a computer keyboard and other basic office equipment. • Ability to handle multiple tasks and deadlines. • Ability to create and use spreadsheets. • Ability to communicate clearly and effectively. • Ability to work with project teams to support and/or develop high technology systems and solutions. • Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Ability to establish and maintain effective working relations with co- workers, management, and the public. • Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.