Medical Assistant - Orthopedics- Portsmouth NMC

U.S. Got People (USGP) Location: Naval Medical Center Portsmouth (NMC), Portsmouth, VA Schedule: Full-Time, Monday to Friday (Five 8-hour shifts with varying start times) Pay: Competitive, plus a Health and Welfare Stipend

U.S. Got People (USGP) is seeking a qualified and compassionate Medical Assistant to work in the Orthopedics department at Naval Medical Center Portsmouth. This is a vital role that supports the healthcare of active-duty service members, veterans, and their families. The Medical Assistant will perform both administrative and clinical duties under the supervision of a healthcare provider.

• Patient Care and Preparation:

  • Greet and escort patients to examination rooms.

  • Measure and record patients' vital signs, height, and weight.

  • Take and document patient medical histories and current information in the electronic health record (EHR).

  • Prepare and set up the necessary equipment and instruments for examinations and procedures.

• Clinical Assistance:

  • Assist providers with patient examinations and minor procedures, including casting, splinting, and dressing changes.

  • Under the direction of a provider, administer medications and injections.

  • Collect and prepare laboratory specimens for testing.

  • Provide patient education on post-operative care, rehabilitation exercises, and provider instructions.

• Administrative Support:

  • Schedule and confirm patient appointments.

  • Answer phones, take and deliver messages, and assist with patient communication.

  • Maintain and retrieve patient medical records, ensuring all documentation is accurate and complete.

  • Scan and upload documents into the electronic health record (EHR).

  • Manage clinic flow and work collaboratively with the healthcare team to ensure efficient operations.

• Compliance and Safety:

  • Maintain a neat, clean, and safe patient care environment.

  • Adhere to all clinic protocols, including those for infection control and safety.

  • Comply with all local, state, and federal privacy and confidentiality rules and regulations, including HIPAA.

• Education:

  • High school diploma or GED equivalent.

  • Graduation from a Medical Assistant training program accredited by CAAHEP, ABHES, or a formal United States Armed Forces medical services training program.

• Certification:

  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross is required.

  • A national Medical Assistant certification (AAMA, AMT, NHA, or NCCT) is often strongly preferred or required within a specific timeframe.

• Experience:

  • Minimum of one year of experience as a Medical Assistant, preferably within the last three years.

  • Experience in an orthopedic or surgical setting is a plus.

• Immunization Requirements:

  • Candidates must be current on or willing to obtain required immunizations, including Hepatitis B (series and titer), Tdap, MMR, Varicella, Tuberculosis (TB) test, Seasonal Influenza, and COVID-19 vaccine (if applicable).

• Skills:

  • Proficiency with electronic health records (EHR) systems (e.g., MHS GENESIS).

  • Strong interpersonal, communication, and organizational skills.

  • Ability to work in a fast-paced, dynamic environment.

  • Excellent attention to detail and ability to prioritize tasks.

• Competitive pay and a Health and Welfare stipend.

• Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k).

• Paid time off and sick leave.

• The opportunity to work in a prestigious federal facility and contribute to a meaningful mission.