Medical Customer Service Representative

Job Title-Customer Service Representative Contract-13 Weeks contract Location-San Diego, CA 92111 Hours-Day 5x8-Hour (08:30 - 17:00) Pay – 22$/hr. Description Requirements: 1 year of experience as a Customer Service Representative in a healthcare setting such as a hospital, medical group, health insurance or other RBO (Bachelor’s degree considered in lieu of experience) Knowledge of medical terminology to include ICD-10 codes, CPT codes, and HCPC codes Computer skills to include Excel, Word, Outlook and data entry systems Highly Preferred: Bachelor’s degree Shift: Mon-Fri, 0830-1700 (8:30am-5pm PST), ON-SITE Job Description: Under the supervision of the Customer Service Supervisor, the Customer Service Representative's primary job function is to promote favourable relationships with members, providers, and health plans through the prompt, accurate and courteous resolution of issues including but not limited to the following: authorization processing, claim research, coordinating translation services, and Primary Care Provider changes. Job Type: Contract Pay: $22.00 per hour Expected hours: 40 per week Application Question(s): • Do you have recent experience with Healthcare/Medical Work Location: In person