Mid Market Account Manager

What you will do

• Driving our business performance in your assigned portfolio by focusing on improving the experience for restaurants, delivery partners, and consumers using our platform
• Renegotiating commercial agreements
• Ensuring we have the best restaurant offering and optimize their operational performance
• Fostering deep relationships with restaurant partners, identifying and acting on opportunities to take their delivery business to the next level
• Tackling and/or escalating complex operational issues for timely resolution for our top restaurant partners

Basic Qualifications

• A minimum of 3 years of experience in a B2B or B2C client facing role
• Desire to build a career in the commercial side of the business, working with top accounts and crafting a business together
• Capable to run analysis (especially Excel/Google Sheet) and understand data and transform it into relevant insights
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Proven track record to multi-task and follow through
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment

Preferred Qualifications

• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• CRM experience and SQL understanding is a plus
• Related experiences in e-commerce field is a plus

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].