Mortgage Quality Analyst

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Quality Analyst to join our Mortgage Originations team in Jacksonville, FL. If you are looking to join a growing team in a niche industry that offers career growth, market leading compensation, internal training programs, apply to Triad Financial Services, today! We offer strong benefits packages, including 401K w/comp matching up to 4%, 3 weeks PTO, 7 federal holidays, tuition reimbursement, training, bonus eligibility and more. This opportunity is an in-house position in our Corporate Headquarters in Jacksonville, FL. Essential Functions: • Monitor Collections and Customer Service phone calls • Provide Compliance loan files for exams • Assist with coordination and oversight for servicing of internal and external audits • Work with management to enhance or develop audits as needed • Identify risks and make suggestions for controls • Maintain compliance with all company policies and procedure • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities • Other duties as assigned Minimum Qualifications: • Highly proficient with Excel or other spreadsheet software • Strong problem-solving skills • Accuracy and attention to detail • Strong verbal and written communication skills • Ability to work independently as well as in a team setting • Strong mathematical and analytical skills to help collect, measure, organize, and analyze data • 1+ years of experience in the Mortgage Servicing Industry is a plus Physical Demand: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards • Must be able to talk, listen and speak clearly on telephone • Able to sit at a work station for prolonged periods of time • Must be able to physically type Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.