National Accounts Operational Efficiency Coordinator

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
This dynamic role combines elements of sales and marketing coordination, data analysis, reporting, and project management. The ideal candidate will be a versatile and strategic team player who can effectively manage cross-functional projects, optimize sales support processes, and drive data-driven insights to enhance organizational performance. The National Accounts Operational Efficiency Coordinator will exhibit strong understanding of core business processes. This position will take ownership of their Operational Efficiency position through self-motivation and continuous learning. This position contributes to specific projects within the department and prepares work for approval by others. This Operational Efficiency position can adapt their communication techniques to their audience members, regardless of the positions of those members. This position will feel comfortable identifying, understanding, and resolving complex problems within their own work area.

Key Responsibilities

• Support ensuring reports are consistent and data integrity is kept. Support the development of reporting dashboards.
• Support the creation and maintenance of metrics and reporting across the Sales team.
• Co-business owner for Business Continuity Planning and execution.
• Understand diverse customer base and customize approach for multiple customer types (agent, broker, strategic business partners, employers, policyholder, and national sales leaders)
• Provide expertise and project/process management. Provide input on resource needs including skills and education requirements (when leading project teams).
• Assist in developing materials for use in sales, marketing and client meetings.
• Implement capabilities to improve visibility into organizational performance and improvement. Provide written and oral communication of highly specialized terms and data and can present to others.
• Develop and influence a cross-organizational culture around continuous improvement. Actively seeks to connect resources across departments to share expertise.
• Partner with Sales Support leaders to identify and implement sales support improvement initiatives from conception, through funding, prioritization, implementation, and measure. Measure results through improvements in cost and quality. Drive improved visibility into key sales support metrics around cost and performance. Develop and recommend new techniques to support innovative solutions.

Education

4 year Bachelors Degree (Preferred)

Experience

2 or more years of experience (Preferred)

Supervisory Responsibilities

* This job does not have supervisory duties.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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