Neighbourhood Response Manager

Salary: £45,602 - £53,647 per annum

Location: Leatherhead – Carlton House – Hybrid

Hours: 36 hours per week

Contract Type: Permanent

We have an exciting opportunity for a Neighbourhood Response Manager to join the housing team in Leatherhead delivering housing operations services in the area, but with regular involvement with wider regional teams.

Managing a regional Neighbourhood Response Team, you’ll be responsible for ensuring that Clarion neighbourhoods are places that residents want to live and that our neighbourhood and estate services are delivered to a high standard meeting the neighbourhood’s needs. You’ll liaise with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.

Some of the key accountabilities include –

• Ensuring the Neighbourhood Response Team are provided with strong, effective and positive management that establishes a culture which drives performance and delivers high levels of customer satisfaction
• Leading in the development and monitoring of neighbourhood plans and local offers to ensure they are delivered successfully with positive outcomes for local neighbourhoods
• Ensuring that the Neighbourhood Response Team staff have a thorough understanding of and comply with Clarion policies, procedures and business processes

Closing Date: Monday 16th January 2025 at midnight. 

This is a hybrid role with a base location at our offices in Leatherhead.

Candidates will be expected to work from the office at least 2 days per week.

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.