Network Services Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

We are seeking a highly skilled Network Services Specialist to join our team. The ideal candidate will have extensive experience in designing, implementing, and managing network infrastructure. As a Network Services Specialist, you will be responsible for ensuring the efficient and secure operation of our network systems, optimizing performance, and supporting our teams in maintaining robust and reliable network connectivity.

Key Responsibilities:

• Design, implement, and manage network infrastructure to meet the organization's needs.
• Monitor and maintain network systems to ensure optimal performance and security.
• Troubleshoot and resolve network-related issues in a timely manner.
• Collaborate with IT and operations teams to support the implementation of network solutions.
• Develop and implement network governance policies and best practices.
• Stay up-to-date with the latest networking technologies and trends to ensure the organization remains competitive.
• Provide training and support to internal teams on network-related topics.
• Ensure compliance with relevant network security standards and protocols.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 years of professional experience
• Proven experience in managing and optimizing network infrastructure.
• Strong understanding of networking technologies such as routers, switches, firewalls, and VPNs.
• Experience with network monitoring and management tools.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Relevant certifications in networking technologies (e.g., Cisco Certified Network Associate (CCNA), CompTIA Network+).
• Experience with cloud-based networking solutions.
• Knowledge of DevOps practices and tools.
• Familiarity with security best practices in network environments.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.