Office Coordinator / Receptionist

This exciting new role will take ownership of new workflows and design / implement processes associated with the day-to-day operations of the UK Office. The Role will be based in the London office 5 days a week and will work closely with the People Team. Reporting to the Facilities Manager, the role will assist with all facilities and maintenance queries, as well as managing the office. This position will work in a team of 3 on Reception to ensure a constant presence on the desk, whilst splitting the time 50/50 between reception and office coordinator duties

Responsibilities

• Working with the Facilities Manager and consulting on various projects 
• Support Facilities Manager when absent on business travel and on leave
• Owning the London Property file, ensuring maintenance issues have been logged, tracked and closed
• Assisting the Facilities Manager escorting contractors, reporting maintenance issues and liaising with building management
• Manage subscriptions for the games room, google licensing and TV channels
• Work in a team of three on reception to ensure a presence on the front desk
• Greet visitors upon arrival and direct them to the correct location
• Book in guests with the building and work with IT to produce access card
• Arrange couriers 
• Sort and distribute post and packages, including collecting larger items from the loading bay
• Maintain the stock of office and kitchen supplies
• Conduct regular audits of supplies to ensure the inventory is well maintained
• Maintain a tidy and organised reception area
• Maintain efficient digital filing systems for reception and office related documents

About You

• Able to commute to St James’ Park 5 days a week
• Confidence to work with employees at all levels
• Previous experience in a similar role
• Proficient with Google Workspace
• Genuine interest in Office Coordination or Facilities
• Approachable and proactive
• Ability to work effectively in a team of 3 on Reception
• Ability to prioritise work between Reception and Office Coordination