Office Support Specialist I - Norfolk

Job Description

Duties: The non-negotiable annual salary for this position is $52,939.90 (NAGE Unit 1, Grade 15A, Step 1)

The hours for this position are Monday- Friday 9:00 am-5:00 pm.

Responsible for coordinating administrative activities and providing office coverage and clerical support to the Superintendent's office. This will include answering telephones, maintaining accurate filing system, typing, editing, faxing, copying, and making proper distributions; Responsible for taking accurate minutes at various meetings as directed; prepare confidential correspondence, as well as memos, letters, reports, etc.; Create and edit employee charts; Back-up and assist with computer and file work; Perform various administrative duties for other senior staff members as needed; In the absence of the OSSII, prepare/enter Intakes and/or Urgent Matter Reports to include entering all pertinent documentation ensuring accuracy of information to be transferred to the database; Enter grievance and disciplinary appeals as directed; conduct CJIS background checks when requested; Responsible for all other related duties as assigned.

Preferred Qualifications:

Knowledge of principles and practices of office management; Excellent word processing and proofreading skills; Knowledge of Department of Correction policies and procedures; Ability to follow written and oral instructions; Ability to work independently using personal initiative; Excellent organizational skills.

Comments:

This is a Civil Service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement. Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents. The DOC urges bilingual applicants to apply.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.