OpenStack Cloud Engineer (DevOps)

VEXXHOST Inc. • Anywhere in the World

Company

VEXXHOST Inc.

Location

Anywhere in the World

Type

Full Time

Job Description

We are seeking someone with a strong background in Linux and cloud technologies. In this role you will not only support our customers using Atmosphere our open-source cloud product but also provide critical support to our internal CloudOps team that manages our public and private cloud infrastructure.

This role is an exciting opportunity for those with a passion for open-source development and technology to join Atmosphere. You will be part of a dedicated team of industry professionals and your work will contribute to the success of our users and operations team.

Your role will involve tackling and resolving complex technical problems ranging from intricate cloud environment issues to unique system crashes and OS configuration challenges. We strive to provide an expert level of support to our customers ensuring their satisfaction.

We are on a rapid growth trajectory and are looking for talented problem solvers who are passionate about developing the next generation of our cloud solutions.

This is a remote role with a preference for candidates available during the Americas timezones.

This individual must have OpenStack Kubernetes Helm and Ansible experience. If the individual has some of the following experience it would be a bonus: Atmosphere Prometheus Python SRE and Infrastructure as Code. One great benefit is that you would be able to work from home.

Responsibilities:
  • Engage directly with customers and the internal CloudOps team handling issues through phone ticketing system and remote sessions.
  • Investigate and resolve complex problems related to Atmosphere's portfolio of products.
  • Contribute to and maintain our knowledge base sharing knowledge and lessons learned with customers and the internal team.
  • Handle each support case you own in accordance with our Service Level Agreement (SLA) ensuring high customer satisfaction by setting and meeting expectations.

Requirements:
  • Bachelor’s degree in Computer Science Information Technology or a related field or equivalent experience.
  • Demonstrable understanding of cloud architecture and principles.
  • Proficiency in Kubernetes and Ceph or other storage platforms.
  • Strong customer service skills and the ability to interact professionally with a diverse group of customers and internal team.
  • Ability to work independently with minimal direction.
  • A background check is required.

Preferred:
  • Experience with cloud services particularly with a focus on OpenStack technologies.
  • Relevant certifications in cloud technologies such as Certified OpenStack Administrator or Certified Kubernetes Administrator.
  • Familiarity with ML2/OVS or OVN.
  • Understanding of networking protocols and principles as well as network virtualization.

Join our team to contribute to the continued success of Atmosphere while expanding your technical skills in a dynamic fast-paced environment.
Apply for this position
  • Share this job:

Apply for this Position

Please ensure you meet geographic and skills requirements before applying.

  • Share this job:

Related Jobs See more DevOps and Sysadmin jobs →


Apply Now

Date Posted

06/07/2024

Views

3

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Data Engineer (GIS experience preferred) - Novabyte Solutions

Views in the last 30 days - 0

The job posting is for a remote Data Engineer position The successful candidate will develop and optimize data systems initially focusing on geospatia...

View Details

Senior Mobile Engineer (iOS and Android) - Paperpile

Views in the last 30 days - 0

Paperpile is a remotefirst company developing software for researchers and students to find organize read and write academic papers Their suite of app...

View Details

Senior Frontend Engineer (React TypeScript) - Paperpile

Views in the last 30 days - 0

Paperpile is a remotefirst company developing software to simplify academic research and writing Their suite of apps is trusted by thousands worldwide...

View Details

Senior Product Designer - Chameleon

Views in the last 30 days - 0

Chameleon a remotefirst Series A startup backed by Matrix Partners and True Ventures is seeking a Product Designer with 5 years of SaaS design experie...

View Details

Senior Product Manager - Toggl

Views in the last 30 days - 0

Toggl is seeking a Senior Product Manager for a global team of 130 people working from over 40 countries The role involves defining product strategy d...

View Details

General Manager - Adams HR Group LLC

Views in the last 30 days - 0

A 25M AI product AD agency and professional services company is seeking a General Manager of Products and Services The role involves leading a highper...

View Details