Operation Management Manager

Company

Cox Automotive - USA

Business Operations

Operations Management Manager

Manager - Non People Leader

Can work remotely anywhere in the specified country

Yes, 5% of the time

Day

Compensation

Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Role Description: The Operations Manager is responsible for leading the implementation, compliance and ongoing curation of our F&I and dealer document library within our Retail Solution products. The Operations Manager is self-directed with proven capabilities to manage and understand finance transactions, dealership operations, and act as an independent operator to create, review, and analyze technical requirements for our F&I and dealer document library. This individual will ensure adherence to laws, regulations, and policies, with expertise in dealership F&I processes and automotive industry compliance.
 

Responsibilities

F&I and Dealer Forms Library Management:

• Oversee and Manage: Supervise the creation, maintenance, and updates of our standard F&I (Finance & Insurance) and dealer forms library.
• Technical Requirements Analysis: Review and analyze technical specifications for all standard documents required by dealers during vehicle transactions.
• Compliance Risk Reduction: Understand the strategic document plan and its impact on minimizing compliance risk for our dealers.

Legal Compliance and Documentation:

• Government Affairs Liaison: Collaborate with Government Affairs to stay informed about legal changes across all 50 states.
• Legal Counsel Partnership: Work closely with legal counsel to ensure compliance with federal and state regulations in document creation and maintenance.
• Internal Documentation Development: Create internal documentation to educate stakeholders on new document revisions.

Performance Monitoring and Improvement:

• Metrics Tracking: Monitor performance metrics related to the document library and dealer consumption.
• Usage Trends Analysis: Analyze data to identify usage trends and propose solutions to enhance dealer acceptance.
• Stakeholder Communication: Share findings and plans with key internal stakeholders and business leaders.

Strategic Implementation and Maintenance:

• Platform Integration: Lead the strategic initiative to integrate the new library into our retail solution platform.
• Overall Library Support: Develop and implement a comprehensive plan to maintain and support the document library.

WHO YOU ARE

Minimum Qualifications:

• Bachelor’s degree in a related discipline and 6 years experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years experience; a Ph.D. and 1 year of experience; or 10 years experience in a related field ​
• Strong understanding of vehicle transactions and required F&I documents
• Strong understanding of CRM, DMS and Digital Contracting products
• Proficient in Microsoft Word, PowerPoint, Outlook, and Teams with the ability to gain proficiency in other role specific software
• Proficient with automotive compliance guidelines
• Excellent presentation, written, and verbal communication skills
• Ability to identify problems and initiate corrective and preventative actions
• Strong organizational skills and the ability to effectively multi-task and prioritize in a deadline-driven atmosphere
• Ability to learn new technologies and concepts quickly
• Strong interpersonal and collaborative skills, and ability to lead through influence and navigate effectively within the organization to deliver results

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Application Deadline: 09/13/2024