Operations and HR manager

What we do

We’re a boutique growth agency that gives a damn about our work, our clients, our people, and doing the right thing. We specialize in:

• user experience research and design
• full-service a/b testing and personalization (aka conversion rate optimization) 
• data analytics

Executive Assistant role and requirements

As the Operations and HR Manager at surefoot, your daily interactions will mostly consist of conversations with our team and outside vendors.

We’ll look to you to wear a number of hats. Think of yourself as the person who will help keep the wheels on the bus through organization, efficiency and planning. 

Tasks you may find yourself doing in this role include:

• setting up surefoot as a foreign corp in new states we hire in
• writing initial job postings and helping with recruiting
• scheduling calls, travel and appointments for our team 
• updating onboarding documentation, handbook, etc. to keep current
• scheduling team and culture events
• compiling client/employee satisfaction surveys
• coordinating client and team holiday gifts
• planning team all-hands
• team meeting agenda prep and planning
• …and more!

You’ll be successful in this role if you:

• Are detail-oriented AF. If you see a grammatical error in this post, you’ll have a hard time not pointing it out.
• Feel a visceral reaction to poor/lack of organization. You probably have your closet organized by color.
• Find purpose and pride in helping the team win. 
• Are conversational, friendly and able to talk to most anyone without hesitation.
• Enjoy making decisions and can confidently do so without hand-holding or regular direction.
• Subscribe to the theory that variety is the spice of life and enjoy using both sides of your brain to tackle many different types of projects in a day.

must-haves

• Live in the West Palm Beach, Florida area. The work is mostly remote, but occasional tasks will require you to be in downtown West Palm or Lake Worth.
• 2+ years of professional experience as an operations manager, chief of staff or similar.
• Experience with software like Asana and Quickbooks Online, and a general tech savvy / ability to independently and quickly learn new tools and platforms.

nice-to-haves

• Experience with tools like Gusto, Slack, and working with state employment agencies, HR related tasks, etc.

‍Hours and pay

The position can be w-2 or 1099 contract, and is open to U.S.-based applicants only. No Visa sponsorship is provided.

It will be approximately 10 hours/week during normal business hours M-F.

The hourly rate is $25-$35/hr, depending on experience.

Ready to apply?

Great, we’re looking forward to meeting you! To get the ball rolling, please submit your application.

What to expect after you apply

If you are selected to proceed in the process, you’ll move on to phase two which involves a Zoom video call.

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We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We are also committed to working with candidates from all ability levels throughout the recruitment process to ensure they have what they need to be at their best. If you need accommodation during the application or interview process, please contact us to begin a conversation about your individual accessibility needs throughout the hiring process.