Operations manager

Ajax Systems is a global technology company and the leading developer and manufacturer of Ajax security systems with smart home capabilities in Europe. It encompasses a comprehensive ecosystem featuring 135 devices, mobile and desktop applications, and a robust server infrastructure. Each year, we experience substantial growth in both our workforce and our user base worldwide. Currently, the company employs over 3,300 individuals, while Ajax sensors safeguard 2.5 million users across more than 187 countries.

We are looking for a new team member to help us become even more effective! Behind the success and ambitions of our company stands a huge team of professionals. We are looking for a new player to join our team and contribute to our growth!

Responsibilities:

• Provide administrative and/or technological support for contract administration, customer service, and order history management.
• Assist the Business Development Manager in driving sales.
• Register and forward contracts for the Business Development Manager, prepare presentations, work in 1C, and manage tasks using Jira.
• Oversee the process of delivering goods to customers in cooperation with logistics and production departments.
• Support he Business Development Manager in expanding and developing relationships with clients, as needed.
• Respond to customer inquiries.
• Build strong relationships with clients while maintaining high-quality customer service.
• Develop a deep understanding of all systems interacting with clients.

Requirements:

• Experience in working with 1C (a plus).
• Experience in export (a plus).
• Proficiency in English at the B2 level.
• Experience with Google Docs and MS Office.
• Experience with customer interaction and document management.
• Ability to work with numbers, attention to detail, and organizational skills.
• High level of responsibility.
• Ability to work well in a team and interact effectively with colleagues.

We offer:

• A dynamic team and a zero-bullshit culture.
• Flexible working hours at the office.
• Diverse projects and professional growth opportunities.
• English language lessons.
• Health insurance.
• Ajax security system kit (participation in the beta testing project—getting and testing new gadgets before their official release).

Join the Ajax Systems team to make Made in Ukraine synonymous with reliability!