Optimization Support

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. 

The Role:

As an ERP Optimization Support, you play a key role in leading and executing all aspects of our client’s software utilization. This will include developing and implementing strategies for best practices across a diverse range of industries. We guide our clients through every stage of their life cycle be it acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews. If you are a strategic thinker with a passion for optimization to achieve operational excellence, we encourage you to apply for this role.

Responsibilities:

• Serve as point of contact for Optimization projects across diverse industry executives.
• Maximize return on financial assets by training clients in best practice policies, procedures, controls, and reporting systems.
• Project manage the Optimization projects, driving the transaction timetable, ensuring quality on client deliverables, as well as managing counterparties and other advisers to ensure the project milestones are met.
• Understand the key business drivers as well as predict, identify, and manage key issues and risk through insights and factual conclusions.
• Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
• Prepare report to meet customer needs in analyzing and summarizing information and trends.
• Troubleshoot application issues that arise during normal flow of business to identify root cause and develop short- and long-term action plans to prevent reoccurrence.
• Work with customers’ existing vendors and establish relevant migration plans.
• Contribute knowledge to documentation for internal and external development initiatives.
• Lead, develop and counsel colleagues, share knowledge, and take an active role in the growth and development of the whole team.
• Delegate tasks to team members best positioned to complete them.
• Serve as point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.
• Perform quality control on the project throughout development to maintain the standards expected.
• Communicate with executives of the board to keep the project aligned with their goals and develop ongoing rapport with customer leadership and C-Suite executives.

Qualifications:

• Bachelor’s degree in business administration, accounting, finance, or relevant area; a combination of education and relevant work experience will be considered.
• Minimum 2-3 years’ experience in Project Management
• Experience with executive reporting requirements
• Excellent verbal, written, and presentation skills
• Strong analytical and problem-solving skills
• Strong organizational, project management, and time management skills
• Ability to work in a collaborative environment
• Experience with streamlining and scaling workflows and processes and identifying and driving key performance indicators.
• Customer-centric
• Experience training others across various learning styles
• Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc.
• Application implementation experience preferred
• ERP or Manufacturing industry experience preferred