Order Coordinator Assistant - Support

Company Description

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.

Job Description

Based in our Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams across the world. For this role, we are seeking an active and energetic individual to join our multicultural team as an Order Coordinator Assistant.

Your tasks include:

• Responsibility for assure on-time delivery of our products at customer’s site
• Planning and execution of centralized update on SAP
• Checking product availability and capacity planning according to customer’s requirement, processing deliveries for shipment and maintaining up to date order documentation
• Working closely with various departments such as sales operations, production, warehouse and export to provide a proper and effective order handling
• Daily correspondence with international colleagues like local sales representatives, support managers and sales operations assistants , as well as with many other internal departments to assure simple and effective order handling

Qualifications

• Commercial education
• Minimum of 1 year experience in a service-orientated and an international environment, such as sales support or customer service
• Excellent interpersonal skills and ability to work independently with a deep sense of commitment
• Ability to prioritize tasks based on urgency or change of set up
• Team player with a good sense of humor and motivated to get things done
• Ability to work in a fast paced environment, under tight deadlines and on several tasks simultaneously
• Excellent verbal and written communications skills
• Direct, honest and open communication sytle
• Good organizational and computer skills with knowledge in integrated ERP solutions, e.g. SAP, Salesforce.com
• Business fluency in German and English

Additional Information

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• 30 vacation days, plus December 24th and December 31st
• Flexible working hours as well as hybrid work model within Germany
• Bike leasing via cooperation partner "BikeLeasing"
• Parking garage and safe underground bike storage
• Award-winning subsidized company restaurant and in-house cafes
• Variety-rich fitness program in our ultra-modern 360m2 company gym
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary. 

Contact person: Leonie von Leoprechting