Order to Cash Analyst

IBM Heredia, CR

Company

IBM

Location

Heredia, CR

Type

Full Time

Job Description

Introduction

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Your role and responsibilities

In this role you will be responsible for executing key financial and operational activities with high quality and efficiency. Your responsibilities include processing customer purchase orders debit and credit notes returns conducting account analysis and preparing reports and audits. You will also be accountable for meeting all established SLAs and ensuring that transactions and other operational processes are completed accurately and on time. You will participate in continuous improvement initiatives by proposing and implementing best practices that enhance operational performance. Maintaining excellent customer service and strong stakeholder engagement is essential as well as completing administrative and client-related tasks with precision and within required deadlines. Additionally you will perform operational and client controls analyze daily cases and issues manage your time effectively and report any operational risks promptly. Proactive teamwork is expected and you will leverage ICAs to streamline tasks simplify processes and improve overall results.

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise

Technical degree in Administration Accounting Banking Finance.
Intermediate-Advanced English One year of previous working experience in or related jobs Knowledge in F&A process Customer service advocate. Excel intermediate.                                                                                                                                                                            Seeks and exchanges information ideas and concepts. Some presentation skills are necessary. May require negotiation to achieve coordination. Use specialized technical knowledge to identify evaluate and resolve various interrelated problems from several sources. Recommends improvements to established procedures. Responsible for a variety of interrelated processes within well established procedures. Responsible to set work schedules individually or as a team member. Process is monitored as required. Provides technical guidance. Accountable for individual results and for the impact of the results on the team interrelated activities or project.

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

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Date Posted

12/17/2025

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