Park Operations - Customer Service

Copperwood Communities, headquartered in Gilbert, AZ, is a successful family-owned investor and operator of affordable RV and Manufactured Home Resort properties in Arizona and Nevada. We have an opening for a qualified full-time Property Operations/ Customer Service position at our property in Mesa, AZ 85201. Requirements: • Responsible for guest reservations, registrations, and billing. • Processing customer payments, managing accounts receivable balances, issuing late payment and NSF notices. • Must have a minimum of 5 years’ customer service experience – online, phone, email, and in person. Excellent customer service skills and phone manner. Friendly, outgoing, consistent, good follow through. • Customer service software applications experience -Rent Manager, prefer.Ability to enter data accurately and check your work. • Microsoft Productivity Software experience – Word, Excel, Outlook. • Experience in maintaining customer records and confidentiality. • Some bookkeeping experience preferred. • Opportunity to grow and take on additional responsibilities. • High School graduate or equivalent required, some college coursework preferred and desire to continue learning. • Attributes - Reliable, honest, hard-working, basic math skills, good writing skills, attention to detail, ability to focus on work, proactive problem solver. Positive attitude, strong work ethic. • Experience in handling administering park rules and regulations. • Team oriented and committed to continued success of the company. • Valid Driver License and reliable transportation. • Non-smoking environment. • Ability to lift boxes and equipment up to 35 lbs. • Proficiency in written and spoken English. Full time position and available to work weekends and holidays. We offer competitive compensation and a bright career path. You will have the opportunity for pay increases and performance bonuses based on your hard work. Copperwood Communities is an equal opportunity employer that confirms employment eligibility through E-Verify and conducts a pre-employment background check and drug screen. Please send your resume and compensation expectations. Thank you for your interest in working at Copperwood Communities. Job Type: Full-time Pay: From $18.00 per hour Benefits: • Paid time off Experience: • Customer service: 3 years (Required) Ability to Commute: • Mesa, AZ 85201 (Required) Ability to Relocate: • Mesa, AZ 85201: Relocate before starting work (Required) Work Location: In person