Partner Engineer II (Developer Support Engineer, Fullstack)

We're looking for a dynamic Partner Engineer with full-stack skills to join our Developer Support Engineering team. This role is critical to Affirm’s business, enabling automated service level agreement reporting & incident communications platforms for our merchants. Alongside developing full-stack software systems, you will identify and seamlessly fix bugs on our merchant integrations. You will combine your skills as a full-stack developer and an empathetic communicator to debug complex technical issues. Your communication to developers and business owners alike is technically sophisticated, authentic, and genuinely helpful. You delight normally cynical engineers, who are used to the ‘black-hole’ support experiences they get from the traditional players. Partner Engineers on the Developer Support Engineering team are a part of the engineering organization at Affirm and work closely with Product, Operations, Account Management, and Merchant Care teams.

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What you'll do

• Plan, design, communicate and implement reliable and extensible software systems
• Build and maintain services that store the service level agreement data and incident communications workflows that build trust with our merchants
• Lead others by example to establish a collaborative work environment that fosters autonomy, transparency, high degree of craftsmanship, and personal growth
• Facilitate technical discussions and plans to improve our software quality
• Fix integration bugs autonomously to support thousands of merchants
• Collaborate with engineers within our partner extensions team and across the organization to fix integration bugs
• Participate in Incident Communications on-call rotations

What we look for

• Fluent in full stack development and distributed systems
• 1- 3 years of software engineering experience
• Proficiency in Kotlin, Python, Javascript, React or similar programming languages
• Strong cross-team communication and collaboration
• Familiarity with AWS, RPC, MySQL and Github
• Experienced at synthesizing complex business, product, and technical requirements to consistently produce high quality system designs and software

Pay Grade - J

Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $102,000 - $142,000 ($CAD)

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