Payments Underwriting & Risk Specialist

Tekmetric • Remote

Company

Tekmetric

Location

Remote

Type

Full Time

Job Description

About Tekmetric

Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.

Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core value.

We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.

Our customers love our products. We love serving them. And we love the journey we’re on together.

Come build with us!

What You’ll Do

Tekmetric is looking for a FinTech Payments Underwriting & Risk Specialist to perform the following tasks for our merchant services portfolio:

  • Provide feedback and guidance on policy and procedures for underwriting and risk
  • Manage the application process flow from submission to approval
  • Complete quality checks on all application and boarding data
  • Perform comprehensive assessment of all merchant accounts including but not limited to KYC, KYB, TIN check, OFAC check, credit reports, financials, merchant and bank statements, etc.
  • Review and approve any documentation received during the boarding process or for any post boarding risk related issue.
  • Daily monitoring of transactional data to detect fraudulent activities
  • Work with merchants on chargeback solutions and stay up to date on any leading technology or solutions for merchants
  • Maintain systems with the most up to date risk deterrent features
  • Work with internal and external key players to ensure communication is consistent and provided in a timely manner. This may include but not be limited to, merchants, sales representatives, venders, etc.
  • Stay on top of any updates in payment processing and FinTech industries related to fraud, credit, risk, regulatory, legal, etc.
  • Help the Tekmerchant team achieve its benchmarks and goals.

What You’ll Bring

  • Minimum of 2 years experience in payment risk or underwriting. 
  • Experience with Stripe systems preferred
  • A working comprehensive knowledge of underwriting, risk management
  • Working knowledge of legal and regulatory guidelines
  • A good working knowledge of integrated payments and merchant service pricing
  • Ability to communicate clearly, effectively and persuasively both verbally and in writing.
  • Has strong organizational and analytical skills
  • Can work independently and is self-motivated.

Who You Are

Successful candidates will also demonstrate many of the characteristics that our core values represent:

  • Build things that matter: 
    • You have a love of building something new or improving on current processes and care about making a positive difference.
  • We’re all entrepreneurs: 
    • You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.
  • Yes before no: 
    • You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.
  • We matter to each other: 
    • You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.

What We Offer:

Healthcare Insurance and Leave:

  • Flexible and remote work opportunities
  • Generous PTO
  • Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
  • Excellent Medical, Dental, Vision and Prescription Drug Coverage

Financial Benefits:

  • 401(k) Retirement Savings Plan with a 6% Match
  • Employer covered STD, LTD, Life and AD&D Insurance Programs
  • Up to $180 quarterly for wellness expenses and activities
  • Education Assistance- includes undergraduate/graduate courses and continuing education

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!


Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply Now

Date Posted

11/10/2022

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