Payroll Manager

Payroll Processing 

• Accurately maintain the Quidgest program (up to date for payroll purpose)  

• Oversee end-to-end payroll processing for hourly, salaried, and seasonal employees. 

• Ensure proper payroll calculations, including final pay for terminations, prorated pay, bonuses, and other compensation adjustments. 

• Process new hires, terminations, and status changes in compliance with applicable labor laws. 

• Process OTP in Workday when necessary, attaching the appropriate back-up. 

• Monitor and implement changes in pay structures, bonuses, or commissions. 

Compliance and Reporting 

• Supervise, audit, and ensure accuracy, efficiency, and compliance in all time keeping, payroll and labor productivity processes 

• Ensure adherence to hospitality-specific labor laws, including tipped wage calculations and overtime regulations. 

• Ensure accurate and secure maintenance of payroll and labor productivity records, including timesheets, tax forms, and productivity reports. 

• Prepare and file payroll-related tax documents and reports. 

• Conduct audits to ensure payroll accuracy and compliance both in payroll system and Workday.  

• Review incidents from other departments (floating days, vacation holidays, paid leave, paternity leave, bereavement, union and workers’ committee leave)  

• Adjust balances (vacation days, floating days, birthdays, management holidays) in Workday 

• Ensure compliance with federal, state, and local labor and tax regulations. 

System Management 

• Maintain payroll software and integrate it with HR and accounting systems. 

• Collaborate with IT to troubleshoot technical issues and optimize payroll processes. 

Labor Productivity Management 

• Champion of the Ontrack system - partner with department heads to ensure accurate labor standards are set up 

• Monitor labor productivity metrics, ensuring alignment with budgetary goals and operational needs. 

• Analyze labor cost data and identify trends or areas of inefficiency. 

• Collaborate with department heads to implement strategies for optimizing labor utilization. 

Productivity Reporting 

• Develop and distribute detailed productivity and labor cost reports for management review. 

• Use data to provide actionable insights to improve labor efficiency and cost control. 

• Present productivity analysis during management meetings. 

Labor Meetings 

• Lead regular labor meetings with department managers to discuss productivity, costs, and labor challenges. 

• Facilitate discussions to identify solutions for labor efficiency and budget compliance. 

• Ensure alignment of labor practices with company policies and objectives. 

Employee Support 

• Address payroll-related inquiries and resolve discrepancies promptly. 

• Provide training to managers and employees on payroll policies and systems. 

• Educate employees on termination pay, deductions, and compliance with wage laws. 

Collaboration and Strategy 

• Work closely with HR, Finance, and Operations to align payroll and labor practices with organizational goals. 

• Develop and implement payroll and labor policies to enhance efficiency and accuracy. 

• Partner and build strong relationships with other managers and provide advice and training to all managers in payroll and productivity matters. 

• Support the department’s budget planning in collaboration with the Director of P&C each year with regards to payroll, productivity and FTE information  

• Participate in various training sessions and all onboarding programs, including orientation, ensuring new employees feel welcomed at Four Seasons 

• Support P&C Coordinators with tasks when necessary, including administrative duties, processing new hires, and other responsibilities. 

Education: 

• Bachelor’s degree in Human Resources, Finance, Accounting, Business Administration, or related field preferred. 

Experience: 

• 5+ years of payroll experience, preferably in the hospitality industry. 

• Proven experience in proper payroll calculations, including terminations and employment changes.

​Skills: 

• Proficiency in payroll systems (Quidgest and Workday are a plus), Labor Management (Ontrack is a plus) and Microsoft Office Suite. 

• Strong understanding of labor laws, payroll calculations, and tax regulations. 

• Excellent communication and interpersonal skills. 

• Analytical skills to interpret labor data and develop actionable insights.