Job Description
Job Summary:
ThePlumbing Manageris responsible for allPlumbing Management activities, including creating, monitoring, evaluating, and implementing strategies to obtain optimum efficiency and economy of operations and maximize profits.
We are dedicated to delivering high-quality service and building strong, long-term relationships with our clients. If you are skilled, motivated, and looking for a company that values professionalism and teamwork, we’d like to hear from you.
What We Offer:
• Company Vehicle & Uniforms Take-home vehicle, fuel covered, and professional uniforms provided.
• Comprehensive Benefits Health, dental, and vision insurance.
• Additional Coverage Life, accident, and short/long-term disability plans.
• Retirement Plan 401(k) with employer match to support your financial future.
• Referral Program Earn rewards for referring qualified candidates.
• Resources Fully stocked warehouse and service trucks for efficiency.
Work Environmenta collaborative, supportive team focused on professionalism and quality service.
• Assist Team diagnose common and diverse commercial plumbing issues efficiently and accurately and perform plumbing services
• Strong residential & light commercial service experience and strong troubleshooting skills
• Water Heater replacement and repair
• Experience with boiler operations
• Fixture Replacement (Faucets, Tubs, and Toilet)
• Drain Cleaning
• Competent use of conventional sewer machines
• A minimum of 5 years residential service & repair experience (diagnosing & troubleshooting a normal plumbing system)
• Leak Location and Repair, a plus
• Good analytical skills and attention to detail
• Provide exceptional customer service to internal and external customers.
• Results driven in a high-energy environment
• Must be coachable, and able to follow directions and work independently
• Ability to work in hot, cold, wet climates depending on the weather to assist team on jobsites
• Service Titan experience, required.
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Ability to build business in the private sector, as well as the public sector
• Have an understanding of general Plumbing design with an overall general knowledge of Plumbing materials, equipment and labor costs.
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines
• Promote lead generation
• Provide a constant flow of product and sales training.
• Drive the Plumbing department sales through training and development of the field technicians.
• Develop a culture of performance excellence to encourage employment growth.
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting.
• Coach service technicians on how to increase average ticket, closing rate, tech generated leads and monthly truck revenue.
• Monitor and control call backs and warranties
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction
• Positive energy and enthusiasm to drive sales, teamwork and company growth
• Ability to prioritize, set goals, and manage multiple tasks.
• Excellent reporting skills
Apply today to launch a rewarding career with purpose.
For immediate consideration, please apply in person, respond and apply to this job post.
Job Type: Full-time
Benefits:
• 401(k) matching
• Company truck
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
Work Location: In person