Post Sales Solutions Architect

Company Description B2B SaaS companies face significant challenges in their Go-To-Market (GTM) operations due to outdated tooling for revenue operations, including quoting, invoicing, and metering. These tools weren’t designed for the dynamic nature of SaaS, forcing companies to spend excessive resources patching together disparate systems for every GTM change whether it’s a pricing, packaging, or business model adjustment. This inefficiency negatively impacts revenue growth and scalability. At MonetizeNow, we are solving this problem with the World’s First Unified Quoting, Metering, and Billing Platform, enabling revenue operations to function seamlessly—like electricity: transparent, agile, and powerful. Our Culture At MonetizeNow, our culture is our foundation. We embrace and live by our core values: • Attention to Detail • Extreme Collaboration • No Jerks • Bias for Action • Tinkering • Having Fun We believe in fostering an environment where innovation thrives and team members are empowered to create meaningful impact. Job Description MonetizeNow is looking for a Solutions Architect who blends technical expertise with a customer success mindset. As the trusted advisor for our customers, you’ll ensure they realize full value from our platform while uncovering opportunities for growth. This role requires strategic thinking, strong communication, and the ability to bridge technical and business conversations. Success in this role means: • Becoming the go-to advisor for executives at your accounts. • Driving measurable improvements in adoption, retention, and expansion. • Shaping best practices and customer playbooks as one of the early members of our Customer team. What You’ll Do • Serve as the primary point of contact for assigned customers, developing a deep understanding of their business goals and technical requirements. • Build and maintain strong stakeholder relationships, positioning yourself as a trusted advisor. • Lead technical workshops, offering guidance on optimization and aligning roadmaps to customer objectives. • Act as a liaison between customers and internal teams, ensuring feedback drives product improvements. • Stay fluent in platform functionality, integrations, and emerging capabilities to provide proactive recommendations. What We’re Looking For Experience • 5+ years as a Solutions Engineer, Technical Account Manager, Technical Consultant, or similar customer-facing technical role. • Proven track record of driving customer adoption and solving complex technical and business challenges. Technical Skills • Strong understanding of APIs, integrations, and cloud-based SaaS platforms. • Proficiency in Python, JavaScript, or similar scripting languages. • Familiarity with Salesforce CRM data object models. • Solid knowledge of databases and system architecture. Soft Skills • Excellent verbal and written communication; able to explain complex concepts to both technical and business audiences. • Relationship builder with strong interpersonal skills. • Proactive problem solver who is resourceful and self-driven. • Thrives in a fast-paced, high-growth environment, motivated by ownership and accountability. • Equally comfortable in technical deep-dives and executive-level business discussions. • Passion for learning and developing expertise in the FinTech stack (Quoting, Billing, Payments, Tax, Accounting). Benefits • Comprehensive medical, dental, and vision insurance • 401(k) participation • Unlimited, flexible PTO (for exempt employees) • Company-sponsored outings and team-building events Job Type: Full-time Pay: $170,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Work from home Work Location: Remote