Presales Solutions Engineer

Presales Solutions Engineer- West USA

LOCATION: Preferred for a candidate to be located in the Bay Area. Would consider candidates remote PST (USA)

What You Will Do

Moveworks is seeking a Presales Solutions Engineer to join our Sales team.

As a Presales Solutions Engineer at Moveworks you will act as a product champion for Moveworks’ technology and a technical consultant to our prospects in pre-sales engagements. As a product champion: you must compellingly demonstrate the value of the Moveworks platform using customized product demonstrations architecture capability & security deep dives and creative storytelling techniques. As a technical consultant: you will partner with customers to document their requirements and fundamentally discover how Moveworks will address their key use-cases / requirements.

To do this you must become an expert on both the inner workings of our product customer success stories and technology trends in the market. A successful Solutions Engineer will be technically curious a present listener adept at partnering with cross-functional teams and energized by engaging with customers both remotely and in-person.

You’ll work hand in hand with account executives on both fast-paced commercial opportunities and in-depth strategic opportunities. A day in your life will include demos to new prospects building relationships with technical stakeholders researching and answering questions for customers building out and delivering custom-demos (inclusive of integrations to customer systems) to showcase specific use-cases and content for customers running proof-of-concepts and gathering technical requirements to build a deployment plan.

Our Presales Solutions Engineers are core partners to our Account Executives and key members of our Sales ecosystem; however the unique component of this role is how interconnected our Presales team is with all functions inclusive of Product Marketing Engineering Data Science Customer Success and more.

As such: this role will provide you the opportunity to learn about the most cutting-edge industry in technology and reward those who can educate prospects on the value this technology provides.

• Perform product demonstrations that engage the audience and explain by showing how our product works.

• Lead hands-on Technical Workshops educating prospective customers on topics such as our Machine Learning approach Integrations Capabilities Architecture and Security.

• Use detailed data-driven reports and calculators to present insights and prioritize use-cases for customers in partnership with our Business Value Services team.

• Define and capture customer success criteria to design build and manage end-to-end Proof-of-Concepts for our customers.

• Work with prospects to understand their technology stack and IT business processes.

• Document customer requirements and facilitate a clean hand-off to the post-sales CS Team.

• Work alongside Account Executives to drive the deal strategy helping address any knowledge gaps and build trust with the prospect through their journey towards becoming a customer.

• Consistently improve current processes making presentations demos and business case presentations more repeatable scalable and compelling.

What You Bring To The Table

• 5+ Years experience in pre-sales and/or post-sales customer facing technical roles

• A solid understanding of cloud architecture and RESTful APIs in order to leverage self-service configurators to demonstrate the art-of-the-possible and connect to customer pre-production systems.

  • Familiarity with RPA IPaaS low-code/no-code tools is a plus. Scripting or coding experience is beneficial to build prototypes of bespoke customer use-cases and integrations into systems unsupported by out-of-the-box Moveworks connectors.

• Ability to communicate deep technical concepts to a non or semi-technical audience while also being able to hold your own with a strong technical audience

• Adaptive and flexible you are able to think critically to create solutions while handling objections with grace.

• As someone who is a self-starter you are energized by putting your stamp on the status quo and knowing that all processes are meant to be broken/improved.

• Desire to partner cross-functionally to refine our marketing narrative product direction and success motions.

• Willingness to travel ~25% for internal events and external customer meetings.

Base Compensation Range : $155000- $208000

Compensation Structure- OTE [Base Salary + Commission] + Equity