Principal - Business Operations

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite you’ll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. For over a decade Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply please read the Kraken Culture page to learn more about our internal culture values and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here .

As a fully remote company we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space. Kraken is committed to industry-leading security crypto education and world-class client support through our products like Kraken Pro Desktop Wallet and Kraken Futures .

Become a Krakenite and build the future of crypto!

Proof of work

The team

Business Operations is the nerve center of the company leading the charge on planning business intelligence performance measurement and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken’s goals.

We’re looking for a Principal Business Operations to own core processes while driving key operational uplift projects across Finance Product and Treasury. This role sits at the intersection of financial control product execution and enterprise operations — ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth.

The opportunity

• Drive cross-functional initiatives that enhance processes strengthen controls and improve operational efficiency across Product Finance Legal KX and Compliance.

• Maintain and refine key cross-functional operations.

• Define and track enterprise KPI targets delivering analytic insights that inform Kraken’s strategy and shape priorities across Product and Commercial teams.

• Support annual and quarterly planning coordinating inputs across FP&A Product and Data teams and preparing materials for business reviews board decks and executive updates.

• Lead or contribute to integration projects from acquisitions or strategic partnerships ensuring alignment synergy and data consistency across functions.

• Partner with Finance Audit and Treasury teams to build robust business processes and strengthen company-wide financial controls.

• Build trusted relationships across teams and levels from C-suite leaders to product managers fostering alignment accountability and execution on key initiatives.

Skills you should HODL

• 5+ years of proven experience in Business Operations FP&A Product Strategy or Consulting at a high-growth fintech crypto or technology company or with a top-tier management consulting firm or investment bank.

• Proven success leading complex cross-functional initiatives involving multiple business units (Finance Legal Product KX) from inception through execution.

• Strong grasp of financial planning reporting and controls processes with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes.

• Analytical and strategic thinker skilled at identifying business drivers and uncovering insights that lead to measurable improvements.

• Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes.

• Excellent communicator and presenter able to distill complex information into clear actionable narratives for executives and cross-functional stakeholders.

• High-ownership mindset comfortable rolling up your sleeves to build processes solve problems and drive change in fast-paced environments.

• Trusted advisor to senior executives capable of influencing key decisions and advancing high-impact initiatives.

#LI-Remote

This job is accepting ongoing applications and there is no application deadline.

Please note applicants are permitted to redact or remove information on their resume that identifies age date of birth or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives. We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws.

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