Principal Product UX Designer

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You’ll be responsible for

• Own and iteratively improve the end-to-end user experience of our Infrastructure Monitoring (IM) solution.
• Partner with product management and engineering teams to drive successful implementation of design solutions and customer experiences.
• Ensure that end customers find value and meaning in what is being provided to them, which has to be useful, usable, desirable, findable, accessible, and credible.
• Discuss, evaluate, and adopt meaningful trade-offs across engineering, business, and UX requirements and constraints.
• Plan and perform needed competitive as well as user research, building insights from both qualitative & quantitative data in order to inform your proposed designs.
• Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — e.g. with IA, user flows, wireframes, mockups, but also surveys, user testing, usability heuristics, user-centered metrics, etc.
• Define how users can interact with the product interface.
• Act as a customer advocate while continuously partnering with product managers, engineers, and other design practitioners.
• Leverage our Barista design system to build your solutions, and help maintain and evolve that.

Desired skills & experience

• You have solid experience (minimum of 7 years) and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems (definitely not just websites or campaigns). Even better if matured working also on B2B Enterprise software.
• You have plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. At a (software) product company.
• You boost very strong communication and cross-functional collaboration skills, in English.
• You are fully comfortable working on business/technical/human challenges from beginning to end — e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship.
• You are focused on driving change and innovation and have experience mentoring and coaching more junior designers on the team.

You will love this job if

• You embrace big challenges as opportunities for growth.
• You can drive projects with a great sense of ownership, autonomy, collaboration, proactivity, and optimism.
• You thrive and deeply enjoy working with multidisciplinary teams, and are at comfort with ambiguity.
• You are not afraid of collaborating with geographically dispersed teams.
• You want to continuously improve your skills and grow within your craft.