Process Delivery Specialist – Record to Report

IBM RESEARCH TRIANGLE PARK, US

Company

IBM

Location

RESEARCH TRIANGLE PARK, US

Type

Full Time

Job Description

Introduction

This is projected to be a 9-month project to work on with a specific client. There is the potential to place on other transitions in the future after this project ends. This role will be responsible to travel to client sites and document accounting processes and understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.

Your role and responsibilities

This role will be responsible to travel to client sites and document accounting processes to understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.

Key Responsibilities:

  • Understand client's accounting and FP&A business model and processes.
  • Support process blueprinting fit-gap analysis and development of AS-IS and TO-BE documentation.
  • Create detailed process and training materials including Desktop Procedures (DTPs).
  • Utilize Blueworks Live (training available) for process mapping and Cobee (training provided) for DTP development.
  • Conduct KT sessions with SMEs and document key process nuances.
  • Complete Trainer Accreditation and deliver Knowledge Cascade training to offshore teams.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise

We are seeking a Knowledge Transfer/Knowledge Capture (KT/KC) Specialist with strong accounting and transition experience to support the transfer of a client finance and accounting processes to another IBM team. The role focuses on process understanding documentation and training delivery.

Qualifications:

  • Strong accounting knowledge and delivery experience.
  • Experience in process transition and KT/KC activities.
  • Familiarity with process mapping tools (Blueworks Live preferred).
  • Excellent documentation and communication skills.

Training Provided:

  • Blueworks Live virtual training (1.5 hrs).
  • Cobee tool training.
  • Trainer Accreditation.
Preferred technical and professional experience
  • Strong accounting knowledge and delivery experience.
  • Experience in process transition and KT/KC activities.
  • Familiarity with process mapping tools (Blueworks Live preferred).
  • Excellent documentation and communication skills.

Apply Now

Date Posted

01/04/2026

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