IBM’s fast-growing Process Intelligence Practice is seeking a Senior Manager to lead and expand our capabilities across go-to-market (GTM) delivery and offering development. This is a strategic leadership role for a seasoned professional with deep expertise in process intelligence process mining and business transformation. You will be instrumental in shaping IBM’s approach to helping clients unlock value through data-driven process insights and automation.
Why Join IBM
At IBM you’ll be part of a global network of innovators driving digital transformation. The Process Intelligence Practice is at the forefront of helping clients reimagine operations through data-driven insights. You’ll have the opportunity to shape offerings influence strategy and lead high-impact initiatives across industries.
Go-to-Market (GTM) Leadership
- Develop and execute GTM strategies for process intelligence solutions across industries and regions.
- Partner with IBM sales marketing and alliance teams to identify target markets define messaging and drive client engagement.
- Represent the practice in client briefings industry events and thought leadership forums.
Delivery Excellence
- Lead complex process intelligence engagements ensuring successful delivery and measurable business outcomes.
- Oversee multidisciplinary teams including consultants data analysts and technology specialists.
- Guide clients in leveraging process mining tools (e.g. Celonis SAP Signavio IBM Process Mining) and integrating insights into transformation programs.
- Ensure delivery quality client satisfaction and adherence to IBM’s methodologies and standards.
Offering Development
- Collaborate with global teams to design refine and scale IBM’s process intelligence offerings.
- Identify emerging trends and technologies to evolve the practice’s portfolio and capabilities.
- Develop frameworks accelerators and best practices to drive consistency and innovation across engagements.
- Contribute to internal training and enablement materials to build practice-wide expertise.
- 7–10 years of experience in process intelligence process mining business process management or operational excellence.
- Proven track record in managing large-scale transformation or analytics projects.
- Strong understanding of process mining platforms and data analytics.
- Demonstrated success in developing GTM strategies and leading client delivery.
- Exceptional communication stakeholder management and leadership skills.
- Experience working in consulting or professional services environments.
- Experience with tools such as Celonis SAP Signavio IBM Process Mining or similar platforms.
- Background in industry-specific process improvement (e.g. financial services manufacturing healthcare).
- Familiarity with automation technologies (RPA AI workflow orchestration).
- MBA or advanced degree in business data analytics or related field.