Process Redesign Analyst

Primary DetailsTime Type: Full time

Worker Type: Employee

Provides project management support for QBE GSSC & manage special projects and transitions.
Primary Responsibilities
• Ensures compliance and ongoing tracking and management of projects
• Follows QBE’s Project Management standard processes
• Manage transition change control process and ensure details are accurately recorded in the plan
•Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes
• Supports and coordinates with the Lead and Project Specialists for deliverables, schedules
• Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs
•Ensures that that all project documentation is updated based on the inputs provided during meetings and via emails.
• Provides administrative support to the project/transition team
• Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed
• Provide regular updates to project stakeholders and PMO team
•Develop and maintain effective working relationships within the department
Required Education
• Bachelor's Degree or equivalent combination of education and work experience
Required Experience
• NA
Preferred Competencies/Skills
• Excellent communication skills
• Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings
• Effective collaboration skills
• Excellent MS Office skills
• Planning and organization skills
• Ability to multitask and work independently
Preferred Experience
• Preferably with at least 2 years of BPO experience
• 1-2 years experience in program/ project management preferred
• Contract management experience is a plus
• Experienced in creating comprehensive project schedules which will identify time frames for key project milestones
Preferred Knowledge
• Fundamental understanding of transitions and project management
QBE Cultural DNA
• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a team All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

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How to Apply:

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Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.