Product Analyst I

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Product Analyst (PA) will function as an interface between the business owners and IT project teams to identify business requirements and translate these into functional design specifications. Project Management skills are required as sometimes this position will be required to help the IT development team scope the customer requirements (CR)s and feed those estimates back into the product roadmap. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: • Works with Subject Matter Experts (SME)s to gather requirements using best practices for requirement elicitation and documentation for software applications • Proactively identifies opportunities for process improvement and works closely to inspect process quality and prioritize opportunities for improvement • Interfaces with managed clients to document requirements and track progress through external testing and release • Create release note documentation, host training sessions or webinars for end-users • Manages the requirements for large regulatory and strategic projects and acts as subject matter expert for internal and external stakeholders • Defines and writes use cases to support new application development to establish benchmarks • Documents process flows to identify actors, inputs, outputs and dependencies; ensure software development decisions support process model • Provides and promotes internal communication between IT and other functional groups establishing a strong link between IT and the rest of the organization • Participates in business process enhancement meetings • Assists Quality Assurance to ensure comprehensive understanding of design specifications for translation into test scripts • Assists developers to ensure comprehensive understanding of design specifications for translation into application code • Assists development team with resolving software defects by representing the business and user needs and perspectives Required Education, Experience and Credentials: • Undergraduate degree in business, information technology, or other technical degree AND a minimum of one (1) year in a business analyst role or equivalent experience OR 4 years business analysis experience. • Experience with InVision, Adobe XD, SnagIt, or other similar tools used to sketch screen mockups is a plus • Experience with Jira or other requirements gathering platforms, preferred • Agile Training a plus • Wound Care technology experience a plus Required Knowledge, Skills and Abilities: • Working knowledge of healthcare electronic medical records (experience with i-heal is a plus) • Working knowledge of Agile SDLC and maintaining Agile/Scrum best practices • Working knowledge of business analysis concepts, tools, and techniques • Ability to synthesize and organize complex information in order to complete assigned tasks • Ability to gather data from across the organization and synthesize to meet business objectives • Proven ability to practice a variety of techniques to ensure complete requirements • Proficiency in Microsoft Office Suite with expert level understanding of Excel and knowledge of database driven dynamic web application development • Proficient in gathering, documenting and communicating business requirements to business and technical resources • Excellent problem-solving skills • Ability to learn and articulate the value of software to different user groups and customer segments • Written communication skills to translate business needs into coherent and actionable data displays • Outstanding written and verbal communication skills required (including the ability to express oneself effectively within groups and in one-on-one conversations) This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. 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