At Turbonomic an IBM company we deliver a best-in-class automation platform that helps customers safely free capacity to focus on IT innovation. Turbonomic’s Application Resource Management (ARM) platform continuously assures that the full application stack has precisely the right resources needed to perform while maintaining policy compliance and eliminating overspending.
Today’s IT organizations are under tremendous pressure to deliver applications and services faster with greater efficiency. At Turbonomic we believe these IT organizations cannot meet the needs of their business with a collection of "tools" that produce information for humans to consume and humans to use. IT Operations must transform by adopting a full-stack automation platform that can assure the performance of any application in any environment: Turbonomic. Join our team and help us transform IT!
The Turbonomic Product Management team is accountable to numerous stakeholders including customers partners sellers enablement support etc. globally. Our team needs to make sure we continuously provide these stakeholders with the exact strategy and content needed to facilitate sales unlock new paths to market ensure renewals establish our presence in the market and support existing customers. This position will be responsible for planning overseeing and executing the strategy used by the Product Management team to deliver all of this to our stakeholders. You’ll have the vision execute against it and measure and analyze results every step of the way to ensure success make data-informed decisions and continuously improve your and the team’s efforts.
We are specifically looking for candidates with in-depth knowledge and exposure to Public Cloud as well as any of the following:
- Public Cloud (AWS Azure GCP Oracle Cloud etc.)
- Container Platforms (Kubernetes Red Hat OpenShift)
- Infrastructure as Code / DevOps Tooling  (Terraform Argo CD etc.)
Hi* Focused on building DevOps Integration features in the product while collaborating with the engineering documentation and design teams.
* Lead discovery sessions with customers and other stakeholders to uncover requirements alongside design user research and engineering.
* Responsible for understanding the customer requirements their relative priorities and mapping those out in systems of record culminating in an engineering backlog of well defined high quality prioritized user stories that deliver solutions to meet and exceed stakeholder requirements. Act as a consultant and SME to various sales engineers and peers and help in understanding solutions and feature behavior for various business use cases.
* Deliver technical presentations detailing value proposition of features as well as including the entire software stack.
* Collaborate with software architects to discuss potential solutions to customer problems.
* Work closely with developers to identify any gaps between developed feature and acceptance criteria to investigate and resolve any technical issues.
* Participate in most phases of Product Development Life Cycle discovering delivering and launching solutions to help customers meet their business objectives.
* Architect and implement methodologies and test approaches that validate features and that ensure accuracy of quality requirements.
* Develop performance benchmarks monitor feature usage & test the software deployments to establish performance baselines to meet response time & scalability requirements.
* Interface with the market customers and prospects to understand pain points and opportunities for innovation
* Work across Delivery consultants Sales Support and Marketing to gather feedback and clarify product capabilities and strategy.
* Participate in Large Scale Scrum ceremonies to ensure close alignment with all design and engineering team activities.
* Use a combination of customer data and market research to prioritize new functionality into an aggressive roadmap that balances new functionality improvements and technical debt.
* Ensure field teams have the content and context necessary to help customers leverage all functionality (new and existing) in your defined area.
* Maintain a current understanding of industry and technology trends.
- A customer-centric focus on how to deliver business value with a keen understanding of the IT enterprise ecosystem
- Enjoy working with highly technical customers and team members.
- Proven ability to work with sales and sales engineering teams.
- Proven ability to work with development teams in large scale scrum environments
- Proven ability to work with large enterprise customers and executives.
- Demonstrated ability to work independently.
- Excellent communication and interpersonal skills.
- Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.
- Combine creative thinking and analytics to develop a deep understanding of Turbonomic’s business.
- Experience with user data to make product recommendations for the roadmap to improve feature engagement.
- Understand the complexity of multiple stakeholders (our target personas) across the buyer journey and use that knowledge to created tailored programs.
- Have solid organizational skills be strategic in your thought processes and structured in your execution.
- Previous experience with Hashicorp's Terraform is a plus. Terraform is an infrastructure as code tool that lets you build change and version infrastructure safely and efficiently. This includes low-level components like compute instances storage and networking; and high-level components like DNS entries and SaaS features.