Product Manager

Testlio is the originator of fused software testing, a unique approach to testing that combines humans and machines to help digital innovators deliver quality products at scale. In any location. On any device. In any language. Via any payment method. The company is distributed by design, with full-time people worldwide and part-time freelancers in over 150 countries. Clients include Amazon, Athenahealth, Microsoft, the NBA, Netflix, PayPal, Uber, Wayfair, and many more. Collectively, they have awarded us an industry-leading 4.7 G2 rating. To learn more, visit www.testlio.com.

As a Product Manager of the Delivery Management team, you are responsible for identifying opportunities, scoping, and analyzing problems and solutions for customer engagement management – one of the core parts of our proprietary software. Primary users are Testlio’s Delivery function coordinators (Engagement Managers, Testing Managers, Freelance Test Leads) and our clients teams. Collaborating with target users, including occasionally with client VPs, CTOs, Head of QEs or Engineering, you seek to build best solutions for test case management, test run setups, task management and more. Build efficient and compelling products that leverage AI and workflow automation potentials to streamline services for our customers. Working closely with your product engineering team, data science and design team, you build transparent and impact oriented product vision and roadmaps. Writing good documentation and communicating with the target audience is something you enjoy and do consistently to increase product adoption and awareness – you drive feedback loops with data driven decision making and product enhancements.

Please note: based on our remote work approach and compensation strategy, we are not considering candidates from expensive areas (like Germany, France, Netherlands, United Kingdom, Nordic countries etc.) or any applicants outside of EMEA region as advertised

• Simplifying complex problems – our Delivery function is talented and critical users with complex processes to align and configure against various customer settings, contracts and requirements. You like to use data and innovate towards simplification and impact.
• Build AI embedded experiences – embrace new technologies and opportunities with generative AI or purpose built models that help take testing services to the next level, with efficient and human experiences in focus, you aspire to go places we have not been yet.
• Innovate and transform – constantly seek to understand the problem and experiment with various solutions. We do not seek to follow, we seek to transform Testlio and the industry. Challenge existing solutions and ideas, push for great experiences and results.

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day. We’re deliberate about building our community with virtual events and activities that keep us connected across the globe.
• Growing together: knowledge exchange and learning are central to working at Testlio. You’ll find that motivated, experienced TestLions with diverse backgrounds can always introduce you to new perspectives. Learn by doing and experimenting.
• Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion, you will not only help our customers create well-built digital experiences for their users but also create opportunities for TestLions, freelancers, and our customer engineering teams to be top in the world.

• Own product vision and direction of the Management team.
• Create and maintain your product opportunity bank - create product 1-pagers, focusing problem and impact, the why.
• Write clear problem statements, document impact and rewards addressing it.
• Conduct market and competitor research, share learnings to raise awareness.
• Responsible to establish and drive product functional and non-functional requirements.
• Translate problems and requirements into an attainable, prioritized product roadmap in the form of EPICs, Stories, Tasks.
• Build roadmaps that can be executed with iterations and milestones, whereas each iteration fits into 3-6 weeks.
• Accountable for clear and groomed product backlog - team has clear work items with multi-sprint horizon.
• Create and implement success criteria, metrics that have observable results and outcomes, be data driven.
• Partner with target users and stakeholders to steer roadmaps towards impact and market fit – users will offer quotes.
• Process change management – you work closely with business stakeholders to transform our process, habits – we yearn for change and adoption, not obsessed of features.
• Work closely with Designers/Engineers to dive deep into user experience and narratives to deliver elegant solutions that drive efficiency and top of the art experiences.
• Own go-to market training, documentation and release communication.
• Manage product iterations from ideation to rollout - manage expectations and releases of your product.
• Collect feedback, analyze and adjust features and solutions to meet user satisfaction – use data to base judgment.

• Strong communication in verbal and written in English is a must, essential.
• Previous experience as Product or Program Manager is a must, 4+ years minimum in relevant role.
• Strong project/program management skills for implementing solutions, executing roadmaps, be timeline and impact driven.
• Previous experience in B2B products, SaaS/PaaS solution – enterprise and process change oriented expected, SMB not preferred.
• Previous experience working in a service oriented business model preferred - we are a testing service provider, not pure SaaS.
• Analytical skills – build hypotheses, back it up with data, make data driven decisions. SQL and other technical skills is a strong plus is needed for success. 
• Problem solving skills – high cognitive skills, quick thinking and rapid decision making (also data driven) to move fast.
• Previous remote working experience is expected – first time remote work experience with Testlio not preferred.
• Previous AI/ML product building experience is a strong plus.

Testlio is an equal opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.