At IBM work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so let’s talk.
You will join a dynamic Product Management group at IBM Infrastructure. You will gain significant experience getting opportunities in performing a variety of roles in both Inbound and Outbound Product Management.
As a Product Manager you will own outcomes. This will include:
- Strategic Product Management: Lead the roadmap and lifecycle of Platform Automation services ensuring alignment with customer needs and business objectives.
- Data Analytics Expertise: Utilize tools like EPM and Amplitude to analyze product performance and customer usage patterns driving data-informed decisions to improve user experience and adoption.
- Customer Success Enablement: Develop and execute proactive outreach strategies to foster customer satisfaction retention and long-term success. Communicate effectively and persistently to ensure customers achieve maximum value.
- Data-Driven Decision Making: Identify trends risks and opportunities using comprehensive data analysis to inform product strategy and prioritize features.
- User Feedback Integration: Design and execute OSAT surveys to capture user feedback. Synthesize insights to identify areas for product enhancement and validate improvement efforts.
- Cross-Functional Leadership: Collaborate with engineering marketing and sales teams to ensure seamless execution of product strategies and go-to-market plans.
Bachelor’s degree in computer science or related fields.
- Preferred - MBA from reputed Business School.
- Excellent interpersonal skills with the ability to influence people and establish relationships / build rapport with technical and non-technical stakeholders.
6 months to 1 Year exposure to one or more industry leading enterprise agile planning or development tools such as Microsoft's Github Aha! Portfolio Management Atlassian's Jira etc.
- 1 to 2 years of Technology Industry Experience
- 1 to 2 years of experience as a business analyst or product manager in any industry/domain.
- Understanding of product roadmaps end-to-end lifecycles release cadence and support.
- Understanding of cloud platforms and cloud buyer journey cloud consumption and technology models such as pricing and utilization.
- Experience in customer-driven usability and hypothesis-driven experimentation.
- A deep passion for innovation and creating data-backed solutions