Product Manager, AI and Prompt Engineering

About Filevine

Filevine is forging the future of legal work with cloud-based workflow tools. We have a

reputation for intuitive, streamlined technology that helps professionals manage their

organization and serve their clients better. We’re also known for our team of extraordinary and

passionate professionals who love working together to help organizations thrive. Our success

has catapulted Filevine to the forefront of our field—we are ranked as one of the most

innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a

world-class platform to help professionals scale.

The Product Manager, AI and Prompt Engineering involves leading the development and enhancement of AI-driven products, utilizing skills in prompt engineering, NLP, and machine learning to deliver innovative solutions. Collaboration with cross-functional teams is essential to define product requirements, set roadmaps, and ensure successful delivery of AI features.

Responsibilities

• Lead the development and optimization of AI-powered products, leveraging expertise in prompt engineering, natural language processing (NLP), and machine learning to create innovative solutions.
• Collaborate with cross-functional teams, including data scientists, engineers, and designers, to define product requirements, set roadmaps, and ensure the successful delivery of AI-driven features and functionalities.
• Design, test, and refine prompts and conversational flows for AI models, ensuring high-quality outputs, enhanced user experiences, and alignment with product goals and user needs.
• Monitor and analyze product performance metrics, user feedback, and market trends to identify opportunities for improvement, inform product decisions, and drive the continuous evolution of AI products.
• Stay up-to-date with the latest advancements in AI, NLP, and prompt engineering, and contribute to the development of best practices, guidelines, and standards for the effective use of AI technologies in product development.
• Identify and analyze data and customer feedback/research to define problems, measure results, and prioritize competing opportunities to ensure that customers are maintaining appropriate account security and to recommend improvements that can improve Filevine’s overall account security.
• Anticipate bottlenecks and coordinate with technology teams to help prioritize the backlog and work-in-progress to best meet business needs, taking technical constraints and long term technical and product direction into accountUnderstand our customer and business needs and translate that knowledge into continuous product enhancements possibilities.
• Communicate complex customer and business needs in written specifications, business rules, flows and use cases.
• Work with engineering to slice user stories into incremental chunks with agreed upon acceptance criteria
• Help to perform product acceptance testing, working with quality assurance, engineers and customers
• Proactively acts as Product Evangelist to build awareness of product areas within the organizationMentors APMs and PM I/IIs in product process and skills development.

Knowledge and Skills

• 5+ years of software product or project management experience in SaaS, or similar amount of experience in a highly relevant positions, preferably Legal or Legal Tech
• Professional experience with prompt creation and design in AI deliveries to a production platform
• Strong knowledge and experience of software development methodologies and working within a software development life cycle
• Ability to bring creative problem solving and an innovative mindset to challengesAbility to adapt and remain flexible to changing priorities and consider new ideas while having the business's success firmly in your focus 
• Excellent communication and interpersonal skills 
• Strong attention to detail and organizational skills 
• Strong problem-solving, decision-making and analytical skills 
• Data-driven decision maker 
• Experienced with Agile/lean delivery frameworks 
• A passion for driving efficiency and quality metrics
• B.S. or M.S. in business, accounting, engineering, computer science, information systems, a related field; comparable certifications; or equivalent direct work experience

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive 

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Weekly Taco Lunches in the summer/fall/spring for onsite employees

- Centrally located open office building in Sugar House

- Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States (R&D)

- Top-of-the-line company swag