Product Manager, ERP

Who We Are: 

We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.

We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon:expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. 

LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential. 

LINQ’s Values: 

Count on us - We’re ready and reliable for our partners and each other 

Class of our own - We hold ourselves to a high standard of excellence

Fair and Square - Integrity and mutual respect are table stakes

Nourish Connection - We foster a culture of teamwork and trust

Educated Advancement - Our deep knowledge and experience propel our development

About the Role: 

As a Product Manager for our SaaS based ERP product focused on managing reporting requirements, you will be at the forefront of ensuring our platform meets the needs of our users effectively.

Key Responsibilities: 

-Use creative methods to identify compelling, differentiated solutions that effectively address customer needs, align with the business and drive innovation.

-Participate in team roadmap efforts by defining and prioritizing epics and features that align with the business goals and user’s needs.

-Effectively manage team backlogs by prioritizing across different categories of work (such as bugs, enhancements, innovation, etc.) and leading through the traditional scrum ceremonies including grooming and sprint planning.

-Serve as a market expert and voice of the customer by regularly interacting with customers, deeply understanding their challenges and leading discovery efforts.

-Collaborate extensively within the LINQ ERP Product Team and across various business units (including Engineering, QA, Sales, Support, Client Success, Implementation, UX, and more) to ensure product success, drive successful product releases and foster a robust ecosystem.

-Stay informed regarding the competitive landscape, identifying opportunities for differentiation to shape product strategy.

-Serve as an internal subject-matter expert on the product, documenting feature functionality and supporting internal stakeholder inquiries as needed.

What you bring to the role: 

-Minimum of 2+ years’ experience as a product owner or product manager, with a focus on SaaS-based products.

-Demonstrated proficiency in managing backlogs, gathering and documenting requirements, and collaborating with Development and UX teams to refine and prioritize work for development.

-Prior experience in interpreting and documenting state compliance requirements and/or payroll taxes is a plus.

-Track record of effectively working with cross-functional teams (such as engineering, QA, sales, support, client success, implementation and UX).

-Proven ability to drive priorities, manage trade-offs, and tackle complex problems.

-Demonstrate deep empathy for the customer and end users, with a passion for solving their problems through your product.

-Strong organizational and project management abilities.

-Thrives in a fast-paced, collaborative, cross-functional environment.

-Possesses a blend of technical acumen and strategic foresight.

-Experience in the K-12 education industry is a plus.

Total Rewards:

Remote working environment

Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and coming soon, Austin)

One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)

Company Bonus Plan or Target Sales Commission Plan

Flexible Open Paid Time Off Plan

Paid Parental Leave Policy

10 paid holidays

16 hours of paid volunteer time

Blue Cross Blue Shield benefit network (medical/dental/vision)

Low-deductible PPO option or HDHP option with employer contributed HSA

Dental with child orthodontia

100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance

Health and wellness benefits including gym and Headspace reimbursement

Professional development opportunities

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Lydia Buurma at [email protected]. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.