A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team always seeking new possibilities and dedicated to creating the world's leading AI-powered cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts ensuring exceptional client experiences with a focus on delivery excellence and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings now part of IBM which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security enhancing IBM's cloud solutions to ensure enterprises achieve efficiency security and scalability in their cloud journey.
Overview
HashiCorp Cloud Platform (HCP) provides a unified managed experience for organizations to deploy operate and scale across diverse cloud environments. As adoption grows scale and performance are critical to delivering reliable efficient and predictable outcomes for customers. Ensuring that HashiCorp Cloud meets the demands of global enterprises requires robust performance engineering and a product mindset that prioritizes scalability and resilience.
We are seeking a Product Manager to lead the strategy and execution for Scale and Performance across HashiCorp Cloud. This role will focus on building the frameworks tooling and insights needed to validate and continuously improve performance across HashiCorp Cloud assets regions and workloads. You will help ensure that HashiCorp Cloud delivers consistent reliable experiences as customers scale their operations worldwide.
Responsibilities
Product Strategy and Vision
-
Define and execute the strategy for scale and performance across HashiCorp Cloud ensuring that enterprise customers can confidently grow without performance bottlenecks.
-
Identify and prioritize cross-asset scalability challenges performance risks and platform dependencies.
-
Partner with engineering and architecture teams to design performance validation frameworks benchmarks and KPIs that define “at scale” reliability for HashiCorp Cloud.
-
Drive a unified perspective on performance across HashiCorp Cloud ensuring scalability is integral to how new assets and services are designed.
Roadmap Prioritization and Delivery
-
Own and maintain the roadmap for scale and performance initiatives prioritizing improvements that reduce latency improve efficiency and enhance predictability at scale.
-
Write and manage Product Requirement Documents (PRDs) to guide engineering teams in developing performance testing automation and reporting capabilities.
-
Collaborate across engineering operations and platform teams to deliver measurable improvements in reliability and scalability across HashiCorp Cloud assets.
Customer-Centric Product Development
-
Engage directly with enterprise customers to understand real-world scale and performance requirements.
-
Translate workload demands (e.g. latency throughput multi-region failover efficiency under load) into actionable product requirements.
-
Partner with support customer success and field teams to validate performance outcomes and close gaps in customer experience.
Collaboration Across HashiCorp Cloud Teams
-
Partner with HashiCorp Cloud asset owners to ensure new capabilities meet defined performance and scalability standards.
-
Advocate for performance-driven design and testing across the product lifecycle.
-
Ensure performance and scale metrics align with HashiCorp Cloud’s platform-wide SLAs SLOs and compliance commitments.
Go-to-Market Support
-
Collaborate with marketing sales and enablement teams to highlight HashiCorp Cloud’s scale and performance strengths.
-
Develop messaging benchmarks and materials that demonstrate HashiCorp Cloud’s ability to meet demanding enterprise workloads.
Attributes We Look For in Product Managers at HashiCorp
-
Humility: You listen to understand and collaborate effectively recognizing the importance of community and teamwork.
-
Curiosity: You’re constantly exploring new ways to improve workflows and deliver value to enterprise customers.
-
Ownership: You take responsibility for driving product success balancing immediate needs with long-term strategic vision.
-
Clear Communication: You can explain complex ideas simply and effectively ensuring alignment across teams and stakeholders.
-
Reflective: You embrace feedback and seek continuous improvement in your work and the products you manage.
Skills You Will Practice as a Product Manager at HashiCorp
-
Defining the product roadmap and strategy for performance and scale across HashiCorp Cloud.
-
Partnering with engineering and design to build frameworks that validate performance efficiency and reliability.
-
Conducting customer research to understand workload demands and translate them into platform-wide requirements.
-
Managing a product backlog to deliver high-impact features that strengthen customer trust.
-
Enabling go-to-market teams with insights benchmarks and performance positioning.
Why Scale and Performance Engineering at HashiCorp Cloud?
As HashiCorp Cloud grows scale and performance are fundamental to delivering the trust efficiency and resilience customers expect. By joining the Scale and Performance Engineering team you will directly shape how HashiCorp Cloud delivers consistency and reliability at enterprise scale. Your work will empower customers to operate globally knowing that HashiCorp Cloud can grow with them and meet their most demanding workloads.
-
3+ years of product management experience in cloud platforms infrastructure or enterprise software. Overall 5+ years of demonstrated ability in other roles such as software engineering DevOps SRE or similar.
-
Familiarity with performance engineering benchmarking and scalability challenges in distributed multi-tenant systems.
-
Strong technical acumen with experience across cloud service providers (AWS Azure GCP) observability tooling and modern performance practices.
-
Proven ability to work with cross-functional teams (engineering architecture design sales marketing).
-
Strong analytical skills with the ability to interpret performance data identify bottlenecks and prioritize based on customer and platform impact.
-
Familiarity with HashiCorp and IBM Products and Services