Product Manager II, HR Technology

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Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there. 
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We are seeking a Product Manager to lead and enhance our HR Technology stack within the People Operations domain. This role requires a keen interest in various technology consulting practices, including user experience design, process modeling, requirements gathering, visual design, systems support, and agile methodology adoption from the outset. Our portfolio includes ambitious projects involving world-class implementations with leading cloud software solutions and custom software builds. The ideal candidate will have extensive experience in Technology Consulting within fast-paced environments, demonstrating a strong history of making strategic buy vs. build decisions.

The Product Manager will report to the Head of HR Technology.

What you’ll be doing (ie. job duties):

• Manage a portfolio of HR technology products, prioritizing the backlog and roadmap to deliver effective and efficient solutions.
• Foster strong relationships and collaborate with key stakeholders to design and implement the technology stack.
• Evaluate new enhancements and technology solutions, driving strategic buy vs. build decisions to optimize technology consulting practices.
• Intake new requests, assess their impact on the organization, and prioritize them accordingly to ensure alignment with business goals.
• Balance the needs for both functional and non-functional requirements in technology solutions.
• Model user experiences, business processes, system interactions, and data architecture to enhance technology effectiveness.
• Automate capabilities and processes, ensuring simplified and intuitive user experiences within Workday and other HR systems.
• Work closely with various HR Centers of Excellence (COEs) and Engineering teams to understand and document requirements for custom software development.
• Manage vendor relationships, including vendor onboarding, privacy reviews, security reviews, and audits.
• Provide system support and configuration updates within leading cloud technologies.
• Monitor system metrics and ensure adherence to system support Service Level Agreements (SLAs).
• Collaborate with the HR Analytics team to deliver actionable metrics and insights.
• Contribute to Quarterly Operational reviews, providing valuable input and insights.

What we look for in you (ie. job requirements):

• 5+ years of experience in HR technology, demonstrating successful influencing skills at the Director level.
• Proven experience with global HR platforms with a focus in Workday
• Excellent communication skills and ability to coordinate technical resources effectively.
• Hands-on experience with Agile methodologies, including breaking down epics into user stories.
• Collaborate with IT teams to drive integration initiatives, ensuring seamless data flow and interoperability between Workday and other HR systems.
• Develop and oversee user acceptance testing (UAT) processes to ensure high-quality implementations and system enhancements.
• Establish and track success metrics to measure the effectiveness and impact of HR technology solutions.
• Recent hands-on experience with administration, configuration, and systems support.
• Proven ability to create order out of chaos with minimal oversight.
• Strong vendor management skills.
• Working knowledge of Jira.
• Expert proficiency in Google Docs, Google Slides, Google Sheets, and Wikis.
• Nice to have: Working knowledge of AWS cloud configuration, MoveWorks, ServiceNow

Position ID:   P56893