Program Manager

Catalent Pharma Solutions in Kansas City, MO is hiring Program Management. The Program Management is accountable for strategic planning and goal setting, project execution and governance for the commercial project portfolio. This role is responsible for managing several large-scale commercial projects concurrently, while also managing a staff which is leading and/or supporting projects.

The Program Manager is responsible for creating the governance structure to report on program health and to deliver executive summary updates. Position is responsible for providing motivation; leadership and direction to the KCM site teams, ensuring all assigned customers' projects and programs are managed effectively and delivered according to Catalent and customer expectations. This is inclusive of project documentation, project prioritization and portfolio alignment, cross functional resource identification, and process improvement and standards development.

The Program Manager is accountable for leading internal cross-functional teams to ensure the effective delivery of projects within the program from initiation to close out, ensuring teams are following established policies and procedures in the delivery to agreed scope, customer expectations and mutually agreed goals and objectives of Catalent and the customer.

The Program Manager may manage a group of project managers/coordinators, as well as other members of the team, to ensure co-ordination and management of projects from award state to completion. Ensuring correct set up, planning, monitoring and execution are effectively managed and executed on time. Where under the supervision of an Associate Director/Director, will be delegated Director level tasks where appropriate and trained to do so.

This is a full-time role position: Monday - Friday, Days.

Catalent is a global, high-growth, public company and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives.

Catalent's Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee.

The Role

• Accountable for ensuring the financial elements of all projects, including contract review, financial milestone management, budget tracking and oversight are adhered to and will support invoice query resolution and aged debt activities. Ensure team supports and delivers supply forecasts and any relevant information to drive S&OP and client management.
• Builds relationships with customers and internal resource groups to facilitate effective communication and collaborative working practices. Responsible for developing and implementing dashboards and/or other communication tools to be leveraged at all levels of the organization.
• Act as the customer advocate and ensure comprehensive and seamless, "One Catalent" approach to customers.
• The Program Manager is responsible for leading the on-site visits from client and ensuring that the proper SME's from Catalent are attending the on-site visits. Work closely with the site General Manager for client success. Work with internal and external parties to lead any remediation activities with any customer experiencing difficulties or challenges. Develop a deep understanding and expertise of customer specific practices and tools to ensure Catalent alignment.
• Lead the definition and creation of customer and program specific templates and processes to manage and monitor the effective communication, risk assessment and execution of agreed scope for the Program(s).
• Lead the identification, development, implementation, and control of Continuous Improvement activities required by the Program.
• Establish framework, define standards and agree performance review mechanisms for all projects within assigned programs.
• Escalate roadblocks and opportunities for improvement in Customer practices and processes to Catalent and customer management in pursuit of continuous improvement.
• All other duties as assigned;

The Candidate

• Bachelor's degree in related field with 2+ years related work experience with Commercial Manufacturing/Packaging pharmaceuticals is required.
• 1+ years of prior supervisory or relevant management experience required.
• Prior experience reporting KPIs required
• Professional Project Management Qualification preferred
• Good knowledge of drug development process and GCP requirements in clinical development and Thorough knowledge of GMP is highly preferred
• Excellent written and verbal communications skills with internal and external customers, peers and managers.
• Well organized with ability to multitask and work effectively under pressure to meet deadlines
• Individual may be required to sit, stand, walk regularly and occasionally lift up to 15 pounds;

Why you should join Catalent:

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• 19 days of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Dynamic, fast-paced work environment
• Employee Stock Purchase Program
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• Competitive salary with quarterly bonus potential
• Community engagement and green initiatives
• Generous 401K match and Paid Time Off accrual
• Medical, dental and vision benefits effective day one of employment
• Tuition Reimbursement
• GymPass program to promote overall physical wellness
• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.