Program Manager I

The Position
Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world's leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect-improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.
We are seeking a Program Manager I to join our team and help us achieve our ambitious goals for our business and the planet.
What you get to do:
As a Program Manager for the Data Operations team, you will be responsible for day-to-day coordination of two Operations pods consisting of talented data engineers working across multiple time zones. You will collaborate with internal stakeholders to ensure data ingest support tasks are performed to satisfactory completion. This person will also have the opportunity to identify and implement process improvements as our business grows and evolves, while ensuring adherence to internal policies and procedures.
What you will contribute:

• Drive day-to-day coordination of Uplight's Data Operations team through oversight of two pods that support 85+ energy operating companies
• Triage and prioritize incoming tickets and manage the daily stand-up and retrospective ceremonies
• Facilitate pod-level Agile ceremonies (Stand-ups, Retrospectives, Planning, etc)
• Identify and drive continuous improvement within our culture.
• Work in a cross-functional, fast-paced role to deliver high-quality solutions on time and in collaboration with internal stakeholders
• Support special situations such as customer events and deployment activities (e.g. data loads)
• Manage the process by which new projects are transitioned from development to Operations
• Build robust and well-documented processes to facilitate data triage and associated fixes in a repeatable way

What you bring to Uplight:

• Experience in project management, product management, data analysis, or equivalent
• An ability to develop relationships across the organization in support of efficient delivery of work
• Ability to support multiple projects in parallel
• Knowledge of data Quality Control processes, data models, data management
• Experience working with globally distributed teams
• Familiarity with Agile product development (Scrum or Kanban)
• Excellent analytical, teamwork, and communication skills
• Prior experience in data pipelines, ETL, and/or analytics
• Passion for clean energy

Bonus Points:

• Experience in the utility industry
• Proficiency with Jira and Confluence
• Familiarity with data handling/data sovereignty concepts
• PMP or Scrum Master certification
• Ability to work eastern time zone

Don't meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
What makes working at Uplight amazing:
In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on providing cross-functional work, collaboration, and development.
• Committed to taking our work and mission seriously and....we love to laugh!

We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off policy
• Exceptionally collaborative and cool office spaces

Salary Range: $65,000 to $80,000
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.