Program Manager, Risk & Compliance

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Program Manager position will report to the Head of Risk for the India team and join our growing team within Governance, Risk and Compliance. The team is responsible for governance, compliance, enterprise risk management and business resilience. The Compliance risk team coordinates and guides readiness efforts related to Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI and C5) and sits within the Trust organisation. You will collaborate with technical leads and subject matter experts to analyse processes, business models, and controls to discover and translate risks/gaps, and provide mitigating recommendations to the leadership team. You will drive continuous process improvement, and collaborate with business and technology teams, both internally and externally to implement new solutions.

What you'll do

• Perform design and operating effectiveness testing on controls to ensure compliance with SOC 2, ISO 27001/27018, C5, HIPAA and other compliance obligations
• Collaborate with control owners to review the design and effectiveness of controls, ensuring they meet certification requirements
• Identify any gaps in compliance and work with relevant teams to remediate findings before the external audit
• Drive control automation & control monitoring efforts
• Maintain comprehensive documentation of controls, testing procedures, and evidence to support compliance efforts
• Work closely with internal stakeholders, including product and functional teams, to address architectural, infrastructure, or new services that impact compliance
• Assist in preparing for external audits by ensuring all necessary documentation and evidence are in place and up to date
• Assess and document the impact of control gaps in SOC reports of critical third party suppliers. Identify compensating controls and follow up with business owners
• Perform design and operating effectiveness testing on predefined Privacy controls to ensure compliance with GDPR
• Manage and coordinate external audit activity for SOC 2, ISO 27001/27018, HIPAA, PCI and C5 external audits - maintain a project plan, schedule necessary walkthroughs, and act as single point of contact for audit requests
• Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the readiness testing process
• Develop controls and mitigation plans, and lead aspects of their implementation
• Work with senior management to improve their controls portfolio
• Provide regular status updates ensuring everyone is aware of progress and road-blockers
• Promote effective teamwork, collaboration, and commitment across the Product Compliance team and the broader organisation
• Seek opportunities to improve processes and collaboration to increase team output and team health

Qualifications

Your background

• Minimum 5 years of experience in IT audit, compliance, control monitoring or a related field
• Experience with SOC 2, ISO 27001/27018, HIPAA, PCI, C5 and GDPR frameworks and requirements
• Familiarity with compliance frameworks and standards such as NIST 800-53
• Experience with the software development business for cloud service providers
• Experience with Technology Risk Management, Compliance and Information Security
• Experience with control and risk frameworks, performing compliance and risk assessments, creating controls and overseeing mitigation projects
• Experience with translating compliance requirements to engineering and product teams
• Experience with determining scope, timeline creation, complex project tracking, risk management, and process improvement
• Familiarity with Jira and Confluence
• Relevant certifications such as CISA, CISSP, or ISO 27001 Lead Auditor are highly desirable

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.