Program Specialist (9271)

Category: Manager/Supervisor/Administrator Facility: SEPTA Headquarters City: Philadelphia Date: Jul 24, 2025 Req ID: 7611 Secure Your Future with SEPTA – A Leader in Transportation! TheSoutheastern Pennsylvania Transportation Authority (SEPTA)is thesixth-largesttransportation system in the U.S., connecting communities across a2,200-square-mile service region. SEPTA isat the forefront of innovationin the transit industry, ensuring reliable and efficient services while driving economic growth in thePhiladelphia region. We are proud to be recognized as: 2023 FORBES Best in State Employer Philadelphia Employer of Choice for 2024 We are seeking to hire candidates for our Program Specialist (9271). Opening Date: 7/24/2025 Closing Date: 8/7/2025 Job Grade: SAM 40 Salary Range: $79,534.00-$99,424.00 OVERALL DESCRIPTION Responsible for planning, designing, implementation, and monitoring of Authority-wide learning and development projects and initiatives. SPECIFIC RESPONSIBILITIES • Oversees the implementation, maintenance, and administration of program deliverables. • Collaborates with the department leadership team to ensure all phases of the program are implemented. • Monitors all program activities, tracks participant progress throughout and ensures appropriate cohort assignments • Socializes educational programs, reserves classrooms, confirms participants, and registers students using a Learning Management System. • Oversees program logistics, scheduling, tracking and material sourcing. • Liaison to subject matter experts (SMEs) and Instructional Designers on the topics of content curation, design, and implementation. • Supports all change requests associated with the programs. • Works closely with department lead to ensure program compliance and guideline adherence. • Establishes and analyzes appropriate measurement criteria for ensuring the effectiveness of learning and development programs. • Manages program effectiveness, reporting, and socialization. • Determines protocol for regular evaluation and revision of existing training programs. • Performs other duties as assigned. QUALIFICATIONS AND EXPERIENCE • Bachelor's Degree in Education or related field with five (5) years of related experience in Adult Learning and Organizational Behavior, including assessing, designing, developing, facilitating/training, and evaluating Learning and Development programs required • Master's Degree in Education or related field with two (2) years of related experience • Ability to work independently and build relationships at all employee levels. • Strong planning, scheduling and administrative skills required • Must possess excellent verbal and written communication skills • Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) requiredWhy Join Our Team? Enjoy Outstanding Benefits! ✅ Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums. ✅ Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future. ✅ Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones. ✅ Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being. ✅ Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement. ✅ Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt. ✅ Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services! Join us and take advantage of these incredible benefits while making a difference in your community!Join the Best in Transit! Apply Today Click Apply Now and take the next step in your engineering career with SEPTA! Have Questions?For more information, please visit How We Hire Careers Page. SEPTA is an Equal Opportunity Employer. SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Nearest Major Market:Philadelphia