Project Coordinator - Customer Success Executive

Job description

About Us:

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

• We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
• 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!

Job description

• Conducting onboarding meetings, product tours, company presentations, and product demos.
• Understanding customer context and goals and providing product information to best serve those goals.
• Educating customers and optimizing their product setup for the quickest path to success.
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
• Assisting customer support with customer issues and requests.
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

Shift- Night shift

Pay: Php25,000.00 - Php35,000.00 per month